GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.
N/A
Webex Meetings
Score 8.4 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
GlobalMeet Collaboration (discontinued)
Webex Meetings
Editions & Modules
No answers on this topic
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
GlobalMeet Collaboration (discontinued)
Webex Meetings
Free Trial
No
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
—
Discount available for annual pricing.
More Pricing Information
Community Pulse
GlobalMeet Collaboration (discontinued)
Webex Meetings
TrustRadius Insights
GlobalMeet Collaboration (discontinued)
Webex Meetings
Highlights
Research Team Insight
Published
Webex Meetings and GlobalMeet Collaboration are two popular web and video conferencing products. Webex Meetings is the online meetings focused component of the Cisco Collaboration family of tools. GlobalMeet Collaboration is also the online meetings product or PGi’s suite of online communications software.
On TrustRadius, most Webex Meetings reviewers are from enterprises and working in the IT services industry. GlobalMeet Collaboration is also most popular with enterprises, but is most commonly represented by professionals in Hospital & Health Care. GlobalMeet Collaboration is popular in this industry given its reputation for being a secure choice.
Features
Webex Meetings is a video conferencing and online meetings solution. It is a part of the Cisco Webex family of tools alongside Webex Teams, Webex Events, Webex Training, Webex Support, and Webex Calling. Webex Meetings also pairs with the Webex Devices line of video conferencing and collaboration hardware. It is one of the most popular tools on the market, and well-known as a solution for global collaboration.
Webex Meetings would be a good fit for enterprises that host a large number of online meetings with external participants. It is also a great choice if users are already familiar with other Cisco family tools.
As previously mentioned, GlobalMeet Collaboration’s biggest selling point is its security features. The vendor promises to be secure and reliable and stay on top of ever-evolving data security policies and regulations. Due to issues like “Zoom-bombing”, security is a bigger-than-ever topic in online meetings software. Outside of online events security, GlobalMeet Collaboration also receives kudos for having an intuitive and easy-to-use interface and in-touch customer support team.
Limitations
Cisco Webex Meetings may be less suitable for folks who require a lot of additional features, but don’t have a lot of time to deal with configuring them. Reviewers frequently called out that hosting Webex Meetings calls can be a bit more complicated than hosting with competitor products. Users also reported that Webex Meetings sometimes suffers from lag, especially when users are utilizing screen-sharing.
Drawbacks to GlobalMeet Collaboration for some reviewers include lack of advanced add-on features (in comparison to competitors), host controls not being robust enough, and troubleshooting issues. GlobalMeet seems to work best when all participants are participating virtually, rather than there being a mix of in-person and virtual guests.
Pricing
According to TrustRadius research, 57% of Webex Meetings users believe it delivers good value for its price. Webex Meetings has a free plan that supports up to 100 participants in a meeting for up to 50 minutes. Its paid plans start at $13.50 per month per host and are good options for users who need to host longer meetings and utilize recordings.
GlobalMeet Collaboration tracks at being a bit less expensive than Webex Meetings. It also has a free plan, with its paid plans starting at $12 per month per user with an annual commitment. It features an enterprise plan whose pricing its contingent on company size and host requirements and includes global dial-out and toll-free number options which are a plus for meetings with a lot of external participants.
Features
GlobalMeet Collaboration (discontinued)
Webex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GlobalMeet Collaboration (discontinued)
7.2
Ratings
10% below category average
Webex Meetings
8.3
Ratings
4% above category average
High quality audio
7.40 Ratings
8.60 Ratings
High quality video
6.70 Ratings
8.50 Ratings
Low bandwidth requirements
7.30 Ratings
7.80 Ratings
Mobile support
7.30 Ratings
8.20 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.0
Ratings
28% below category average
Webex Meetings
8.4
Ratings
6% above category average
Desktop sharing
7.60 Ratings
8.60 Ratings
Whiteboards
4.30 Ratings
8.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.6
Ratings
23% below category average
Webex Meetings
8.2
Ratings
1% below category average
Calendar integration
6.00 Ratings
8.30 Ratings
Meeting initiation
7.00 Ratings
8.50 Ratings
Integrates with social media
7.20 Ratings
7.50 Ratings
Record meetings / events
6.70 Ratings
8.60 Ratings
Slideshows
5.80 Ratings
8.10 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.8
Ratings
18% below category average
Webex Meetings
8.5
Ratings
4% above category average
Live chat
8.20 Ratings
8.60 Ratings
Audience polling
4.30 Ratings
8.50 Ratings
Q&A
8.00 Ratings
8.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
I would recommend the service to anyone who is in need of consistent, clear, and professional audio conferencing. I think PGi and GlobalMeet are clearly one of the leaders in the space. The only knock against the services are that they can be expensive long-term contracts where you're more likely to pay for more than you use. I believe smaller organizations or those with less of a need for audio conferencing may benefit by a pay-as-you-go plan which in my experience PGi has not offered.
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
As I mentioned before, it is not as convenient to use when sharing data as Teams so we tend to use Teams for sharing presentations.
On occasion, there is an echo which makes it hard to hear others.
I have noticed that when I use my computer as the device rather than my phone, it tends to drop more often than my phone (may be my internet connection).
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Webex is going in a direction which is going to make it incompatible with how we use it. They're more interested in developing the gimmicky AI features and leaving behind the core ability to share documents and allow participants to annotate and save annotated shared documents and other features that were what made it the best choice for classrooms.
Interface is fairly intuitive. Ease of use is a big plus. Both presenters and users find it easy to learn, easy to understand and easy to remember. We've had very few issues with the system since beginning to utilize it.
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
In-person training offers the benefit of personalized instruction. Users have the chance to ask specific questions and work through any challenges directly with an instructor. This hands-on learning style can be incredibly valuable for those who learn better through interaction. With in-person training, participants can receive instant feedback and troubleshooting assistance for any technical issues they encounter during the session. This makes it easier to resolve issues on the spot rather than waiting for online support.
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
Attentively support system that responds fast to queries and this saves time for us.
Our clients and teams like the solution and have been using it for years.
Tiered pricing could improve the cost for SMBs, but the ROI is still great for what we use Webex for.
The install base using the product and its features saves us money in not using other solutions that are not as flexible, saving us money in annual license fees.
From a global meeting and conference perspective, no significant issues cause scheduling and participation problems.
We can grow usage of tool and not break the budget.
Team leadership finds it cost effective, but can be improved.
