Global Relay, headquartered in Vancouver, offers Global Relay Archive, a system for managing and archiving unstructured data (e.g. IM, email, etc) in a compliant manner.
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Sonian (discontinued)
Score 4.9 out of 10
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Barracuda Cloud Archive, or Sonian, was a file archiving option developed by Sonian and acquired by Barracuda Networks in November 2017. It has been discontinued.
If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.
We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
It's not possible to integrate the Sonian archive with Outlook. The outlook add-in allows users to quickly retrieve items that have been archived, directly from their Outlook client.
Sonian does not currently offer email management systems such as Email continuity, spam protection etc., which you can get through other archiving suppliers as an all-in-one bundled solution with email archiving included.
We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
Exchange Online Archiving is fine but the gold standard for finance is Global Relay. Most clients will go outside of MS for compliance-related archiving.