NEXTEP, by Global Payments vs. TouchBistro

NEXTEP, by Global Payments

TouchBistro

23 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
NEXTEP, by Global Payments	N/A	N/A	Nextep, a Global Payments Company, offers an integrated Food Service and QSR hospitality experience for guests and staff that includes Self-Order Kiosks, Mobile Ordering, POS, and Digital Signage. With Nextep, guests order wherever and however they choose.	N/A
TouchBistro	Score6 out of 10	N/A	TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry…	$25 per month

Pricing

NEXTEP, by Global Payments

TouchBistro

No answers on this topic

Gift Cards: $25
per month
Online Ordering: $50
per month
POS License: $69
per month
Reservations: $229
per month

Pricing Offerings
NEXTEP, by Global Payments	TouchBistro
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	NEXTEP, by Global Payments	TouchBistro
Considered Both Products	Global Payments No answer on this topic	TouchBistro No answer on this topic
	Would buy again
	No answers on this topic	88% Would buy again 7 Answers
	Delivers good value for the price
	No answers on this topic	88% Delivers good value for the price 7 Answers
	Happy with the feature set
	No answers on this topic	88% Happy with the feature set 7 Answers
	Lived up to sales and marketing promises
	No answers on this topic	88% Lived up to sales and marketing promises 7 Answers
	Implementation went as expected
No answers on this topic	63% Implementation went as expected 5 Answers

User Ratings
	NEXTEP, by Global Payments	TouchBistro
Likelihood to Recommend	- (0 ratings)	8.1 (14 ratings)
Usability	- (0 ratings)	8.2 (1 ratings)
Support Rating	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	NEXTEP, by Global Payments	TouchBistro
Likelihood to Recommend	Global Payments No answers on this topic	TouchBistro No answers on this topic
Pros	Global Payments No answers on this topic	TouchBistro No answers on this topic
Cons	Global Payments No answers on this topic	TouchBistro One of my biggest (and only) issues with Touch Bistro is that it doesn’t integrate well with the credit card processing systems we use. Currently, we use Square and while the two systems do communicate, there are some instances, such as paying with gift cards, that take a few extra steps, which can be a pain when you have a long line of customers! Because my credit card processing is separate from Touch Bistro there are a few things that are hard to track. Square does a great job of marketing and tracking the marketing, but it’s not accurate for me due to the fact that I use Touch Bistro as a POS and not Square. I’d love for Touch Bistro to offer more marketing techniques that are easy to use. Incentivized Robin Lilly Owner Read full review
Usability	Global Payments No answers on this topic	TouchBistro No answers on this topic
Support Rating	Global Payments No answers on this topic	TouchBistro First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses Incentivized Robin Lilly Owner Read full review
Alternatives Considered	Global Payments No answers on this topic	TouchBistro No answers on this topic
Return on Investment	Global Payments No answers on this topic	TouchBistro The software is easy to understand and use We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless. Reports were available in real time, so it was extremely easy to see sales and make quick decisions. Incentivized Jayelynn Willman General Manager Read full review
ScreenShots