GlassFrog vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GlassFrog
Score 0.0 out of 10
N/A
GlassFrog, a web-based software suite, supports agility and organizational clarity, providing project and meeting management features. Its AI advisors provide guidance tailored to the company’s context, policies, and goals, improving organizations by: Clarifying Roles and Accountabilities: GlassFrog allows organizations to define and document roles, accountabilities, and domains, clarifying who is responsible for what and who makes which…
$0
per month per user
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
GlassFrogHipChat (discontinued)
Editions & Modules
Free
$0
per month per user
Premium
$7
per month per user
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
GlassFrogHipChat (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
GlassFrogHipChat (discontinued)
Features
GlassFrogHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
GlassFrog
-
Ratings
HipChat (discontinued)
7.3
Ratings
5% below category average
Mobile Access00 Ratings7.30 Ratings
Search00 Ratings7.20 Ratings
Communication
Comparison of Communication features of Product A and Product B
GlassFrog
-
Ratings
HipChat (discontinued)
7.3
Ratings
8% below category average
Chat00 Ratings7.70 Ratings
Notifications00 Ratings7.70 Ratings
Discussions00 Ratings6.50 Ratings
Surveys00 Ratings7.80 Ratings
Internal knowledgebase00 Ratings7.00 Ratings
Integrates with GoToMeeting00 Ratings7.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
GlassFrog
-
Ratings
HipChat (discontinued)
6.3
Ratings
22% below category average
Video files00 Ratings6.50 Ratings
Audio files00 Ratings6.80 Ratings
Access control00 Ratings6.60 Ratings
Advanced security features00 Ratings5.90 Ratings
Integrates with Google Drive00 Ratings6.00 Ratings
Device sync00 Ratings6.00 Ratings
User Ratings
GlassFrogHipChat (discontinued)
Likelihood to Recommend
-
(0 ratings)
6.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
-
(0 ratings)
7.2
(0 ratings)
Support Rating
-
(0 ratings)
7.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.4
(0 ratings)
Ease of integration
-
(0 ratings)
7.6
(0 ratings)
Product Scalability
-
(0 ratings)
7.2
(0 ratings)
User Testimonials
GlassFrogHipChat (discontinued)
Likelihood to Recommend
No answers on this topic
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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Pros
No answers on this topic
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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Cons
No answers on this topic
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Likelihood to Renew
No answers on this topic
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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Usability
No answers on this topic
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Support Rating
No answers on this topic
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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Implementation Rating
No answers on this topic
I don't have insights as I was not a part of the implementation. However, I love the end product
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Alternatives Considered
No answers on this topic
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Scalability
No answers on this topic
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
No answers on this topic
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

GlassFrog Screenshots

Screenshot of GlassFrog's org chart feature, which provivdes  clarity on how an organization operates.Screenshot of role-based job entries in GlassFrog, which lets users assign one person to multiple roles or multiple people to one role. Roles can be updated in real time to further provide clarity into who is responsible for what.Screenshot of GlassFrog's meeting interface, which captures agendas and key results using  pre-built agile meeting templates, or through user-created ones.Screenshot of GlassFrog's cascading goals that align every role, department, and team with the organization's overall mission and purpose. The FrogBot AI can suggest new goals based on the accountabilities and purpose of any role, team, or department.Screenshot of how GlassFrog describes the way goals and targets support one another and which team, role, or department supports them. Supporting projects can be tied in to clearly understand the path to organizational success.Screenshot of voice tensions, opportunities, or ideas that can be sent to FrogBot to promote employee-driven change. FrogBot helps each employee create proposals that help guide company progress. They can create roles, update accountabilities, or share information in real time so that every problem has a solution.

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).