Glance vs. Whelm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glance
Score 8.0 out of 10
N/A
Glance is a conferencing platform focused on customer engagement through visualization and collaboration.
$19
per month
Whelm
Score 0.0 out of 10
Small Businesses (1-50 employees)
Whelm is a suite of free tools built specifically for freelancers. Whelms boasts a Media Review Tool and a client management CRM, all in one platform. Features include: work-in-progress media reviews, invoicing, digital contracts, eSignatures, and project management. Whelm is presented as an ideal solution for freelancers who are price-conscious and looking for tools to make a full-time career as a freelancer more attainable.
$0
Forever per user
Pricing
GlanceWhelm
Editions & Modules
Lite
$19.00
per month
Professional
$35.00
per month
Free Forever
$0
No end-date per user
Pro
$18
per month per user
Offerings
Pricing Offerings
GlanceWhelm
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GlanceWhelm
Best Alternatives
GlanceWhelm
Small Businesses
ChurnZero
ChurnZero
Score 9.6 out of 10
Atlassian Loom
Atlassian Loom
Score 9.2 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Atlassian Loom
Atlassian Loom
Score 9.2 out of 10
Enterprises
Gainsight CS
Gainsight CS
Score 8.9 out of 10
Kaltura
Kaltura
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GlanceWhelm
Likelihood to Recommend
8.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GlanceWhelm
Likelihood to Recommend
Glance
Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
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Whelm
No answers on this topic
Pros
Glance
  • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
  • The ability to customize our support domain makes it an easy address to verbally give the customer.
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Whelm
No answers on this topic
Cons
Glance
  • We would like more reporting features and more granularity with what we see.
  • We would like to schedule our own reports.
  • We would like more control over the user templates.
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Whelm
No answers on this topic
Support Rating
Glance
Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
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Whelm
No answers on this topic
Alternatives Considered
Glance
Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
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Whelm
No answers on this topic
Return on Investment
Glance
  • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
  • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
  • Overall, this has helped our team managers train their teams on the product more efficiently.
Read full review
Whelm
No answers on this topic
ScreenShots

Whelm Screenshots

Screenshot of Media Review Tool – write comments and draw on videos, PDFs, audio files, and images.Screenshot of Media Review Tool – read through asynchronous, time-stamped reviews from clients and colleaguesScreenshot of Legal Contracts Template Library – Whelm's templates can be used or a contract can be created and sent off for a signature with one clickScreenshot of Project Management – multiple ongoing projects can be managed at once with the included simple, lightweight project management toolScreenshot of Digital Invoicing – custom-branded invoices can be sent to clients to get paid safely and securely. Multiple currencies available.Screenshot of eSignatures – let clients sign documents and contracts with a digital signature, which works on any electronic device.