TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Givebutter

    Score10 out of 10
    Small Businesses (1-50 employees)
    Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts. Instead of charging a traditional SaaS subscription fee, Givebutter is free to use with a transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® in 2021 and 2022, and its founders Max Friedman, Liran Cohen, and Ari Krasner were recently featured on Forbes’ 30U30 list for Social Impact.

    $0

    1 - 3% platform fee

    GoFundMe Pro

    Score8.2 out of 10
    N/AGoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.N/A
    Pricing
    GivebutterGoFundMe Pro
    Editions & Modules
    Free fundraising, forever ✨
    $0.00
    1 - 3% platform fee
    No answers on this topic
    Offerings
    Pricing Offerings
    GivebutterGoFundMe Pro
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsGivebutter is completely free thanks to 100% optional tips received from donors. If you'd prefer to hide tips, an industry-low Platform Fee applies instead based on the campaign type you’re using (1% for donation form, 3% for fundraising pages, and 5% for events). No matter which option you choose, all transactions include standard Processing Fees of 2.9% + 30¢ for all payment methods except ACH, which offers a reduced rate of 1.9% + 30¢ per transaction. These fees are charged by payment processors and allow funds to be deposited into your account regardless of what payment method your donors choose. More than 95% of donors on Givebutter cover fees when asked, resulting in an average campaign fee of less than 1%.
    More Pricing Information
    Community Pulse
    GivebutterGoFundMe Pro
    Considered Both Products
    Givebutter
    No answer on this topic
    GoFundMe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    User Ratings
    GivebutterGoFundMe Pro
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.6
    (53 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (3 ratings)
    User Testimonials
    GivebutterGoFundMe Pro
    Likelihood to Recommend
    Givebutter
    The site has built-in flexibility for fundraising shops of all sizes to use it for various needs - we used it for a special event but it could also be used to handle a Day of Giving campaign. We liked that donors could use the built-in social/email features to advertise their support to gain additional donations
    Incentivized
    Read full review
    GoFundMe
    Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
    Incentivized
    Read full review
    Pros
    Givebutter
    • Flexibility in using the platform for multiple fundraising sources (events, direction donations, etc.)
    • Ease of Use
    • Ability to customize your site
    Incentivized
    Read full review
    GoFundMe
    • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
    • It's easy to build a great looking fundraising page
    • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
    Incentivized
    Read full review
    Cons
    Givebutter
    • Link to payment sources/systems (we had to do this multiple times before it worked)
    • Integration with larger donor management software systems (i.e. Blackbaud)
    Incentivized
    Read full review
    GoFundMe
    • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
    • Slow to roll out some donor payment options like Venmo.
    • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
    Incentivized
    Read full review
    Usability
    Givebutter
    No answers on this topic
    GoFundMe
    VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
    Incentivized
    Read full review
    Support Rating
    Givebutter
    No answers on this topic
    GoFundMe
    Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
    Incentivized
    Read full review
    Alternatives Considered
    Givebutter
    Givebutter provides more flexibility in designing your campaign or event on the site ...others are more suited for only a Gala or auction and Race Roster was more than we needed and was confusing to our guests
    Incentivized
    Read full review
    GoFundMe
    I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
    Read full review
    Return on Investment
    Givebutter
    • Best registration tool we have used for the NUN Run event
    • Allowed registrants to cover the fees reducing our overall event expenses
    Incentivized
    Read full review
    GoFundMe
    • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
    Incentivized
    Read full review
    ScreenShots

    Givebutter Screenshots

    Screenshot of Forms for campaigns and events.Screenshot of A Nonprofit CRMScreenshot of Personalized emails, videos, texts, and updates

    GoFundMe Pro Screenshots

    Screenshot of the Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Studio: Users can create conversion-optimized campaigns through stories that inspire support.Screenshot of Live Events: Power events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of an Embedded Donation Form: Maximizes conversion and revenue on websites.Screenshot of Peer-to-Peer: This mobilizes supporters and gives them the tools to fundraise for a cause on their own.