Bonterra Network for Good vs. Givebutter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Network for Good
Score 6.3 out of 10
N/A
Bonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.N/A
Givebutter
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts. Instead of charging a traditional SaaS subscription fee, Givebutter is free to use with a transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® in 2021 and 2022, and its founders Max Friedman, Liran Cohen, and Ari Krasner were recently featured on Forbes’ 30U30 list for Social Impact.
$0
1 - 3% platform fee
Pricing
Bonterra Network for GoodGivebutter
Editions & Modules
No answers on this topic
Free fundraising, forever ✨
$0.00
1 - 3% platform fee
Offerings
Pricing Offerings
Bonterra Network for GoodGivebutter
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$500 No setup fee
Additional DetailsPricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited peer-to-peer pages, unlimited emails and communications, and optional events and auctions. All packages also include support and data migration.Givebutter is completely free thanks to 100% optional tips received from donors. If you'd prefer to hide tips, an industry-low Platform Fee applies instead based on the campaign type you’re using (1% for donation form, 3% for fundraising pages, and 5% for events). No matter which option you choose, all transactions include standard Processing Fees of 2.9% + 30¢ for all payment methods except ACH, which offers a reduced rate of 1.9% + 30¢ per transaction. These fees are charged by payment processors and allow funds to be deposited into your account regardless of what payment method your donors choose. More than 95% of donors on Givebutter cover fees when asked, resulting in an average campaign fee of less than 1%.
More Pricing Information
Community Pulse
Bonterra Network for GoodGivebutter
User Ratings
Bonterra Network for GoodGivebutter
Likelihood to Recommend
6.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
5.9
(0 ratings)
-
(0 ratings)
Support Rating
5.3
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Bonterra Network for GoodGivebutter
Likelihood to Recommend
I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.
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The site has built-in flexibility for fundraising shops of all sizes to use it for various needs - we used it for a special event but it could also be used to handle a Day of Giving campaign. We liked that donors could use the built-in social/email features to advertise their support to gain additional donations
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Pros
  • The ability to create fundraising pages has streamlined our fundraising efforts.
  • Our fundraising coach has given us multiple ways to go about getting donors and has provided some creative problem solving.
  • We are finally able to track our donors and update them as soon as possible!
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  • Flexibility in using the platform for multiple fundraising sources (events, direction donations, etc.)
  • Ease of Use
  • Ability to customize your site
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Cons
  • Every organization you enter has to have a point of contact with their email address listed. The point of contact also has be entered separately as an individual. If you use “email all” to your donor list, the contact gets emailed twice. This seems like it would be easy to prevent in the system but it’s currently not possible.
  • Event ticketing is extremely limited unless you pay significantly more as an add-on. This should be included as a default feature.
  • Emails sent through the system can end up in spam filters. Given how much email gets sent through their system, they should find a way to overcome that.
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  • Link to payment sources/systems (we had to do this multiple times before it worked)
  • Integration with larger donor management software systems (i.e. Blackbaud)
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Likelihood to Renew
We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
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Usability
BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.
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No answers on this topic
Reliability and Availability
In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.
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Performance
It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.
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No answers on this topic
Support Rating
Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.
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No answers on this topic
Implementation Rating
We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since
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No answers on this topic
Alternatives Considered
Givebutter is not as user friendly, even though it is fairly easy to use. Bonterra Network for Good has many of the same options for running donor campaigns but goes beyond in data tracking and user friendliness. Bonterra Network for Good is extremely easy to learn. The only downside is the cost factor.
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Givebutter provides more flexibility in designing your campaign or event on the site ...others are more suited for only a Gala or auction and Race Roster was more than we needed and was confusing to our guests
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Scalability
We originally used it only for philanthropy and now our Outreach team is using it for newsletters, our Advocacy uses it for volunteers and tracking, and our Volunteer Coordinator puts in volunteer hours and in-kind donations.
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Return on Investment
  • Increased donations - the majority of our donors do so through this platform
  • Time savings - we are able to take care of a large majority of tasks through one easy portal
  • Higher donor engagement - It's simple for us to pre-plan emails and texts and send them out to donors from the portal
  • Time savings - the various ways we can search our records provides easy access to data which in turn saves time
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  • Best registration tool we have used for the NUN Run event
  • Allowed registrants to cover the fees reducing our overall event expenses
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ScreenShots

Bonterra Network for Good Screenshots

Screenshot of Guided Fundraising on mobile, offered with the small and growing non-profit in mindScreenshot of event ticketing and managementScreenshot of mobile giving, text-to-give, and peer-to-peer fundraisingScreenshot of donor communications in a variety of ways

Givebutter Screenshots

Screenshot of Forms for campaigns and events.Screenshot of A Nonprofit CRMScreenshot of Personalized emails, videos, texts, and updates