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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitLab

    Score8.7 out of 10
    N/AGitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Differentiators, as described by Gitlab: Simplicity: With GitLab, DevSecOps can…

    $0

    per month per user

    ServiceNow DevOps

    Score7.7 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
    Pricing
    GitLabServiceNow DevOps
    Editions & Modules
    GitLab Essential
    $0
    per month per user
    GitLab Premium
    $29
    per month per user
    GitLab Ultimate
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    GitLabServiceNow DevOps
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GitLabServiceNow DevOps
    Considered Both Products
    GitLab
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    125 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    114 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    126 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    81 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    101 Answers
    No answers on this topic
    Best Alternatives
    GitLabServiceNow DevOps
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Azure DevOps Services
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Azure DevOps Server
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitLabServiceNow DevOps
    Likelihood to Recommend
    8.9
    (142 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    GitLabServiceNow DevOps
    Likelihood to Recommend
    GitLab
    GitLab is good if you work a lot with code and do complex repository actions. It gives you a very good overview of what were the states of your branches and the files in them at different stages in time. It's also way easier and more efficient to write pipelines for CI\CD. It's easier to read and it's easier to write them. It takes fewer clicks to achieve the same things with GitLab than it does for competitor products.
    Incentivized
    Read full review
    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
    Read full review
    Pros
    GitLab
    • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
    • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
    • Powerful code review features, enabling collaboration and feedback among team members.
    • Robust project management features, including issue tracking, kanban boards, and milestones.
    Incentivized
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    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
    Read full review
    Cons
    GitLab
    • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
    • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
    • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
    Incentivized
    Read full review
    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Likelihood to Renew
    GitLab
    I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    GitLab
    I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Reliability and Availability
    GitLab
    I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
    Incentivized
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    ServiceNow
    No answers on this topic
    Performance
    GitLab
    GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    GitLab
    At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
    Incentivized
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    ServiceNow
    No answers on this topic
    Alternatives Considered
    GitLab
    Gitlab seems more cutting-edge than GitHub; however, its AI tools are not yet as mature as those of CoPilot. It feels like the next-generation product, so as we selected a tool for our startup, we decided to invest in the disruptor in the space. While there are fewer out-of-the-box templates for Gitlab, we have never discovered a lack of feature parity.
    Incentivized
    Read full review
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
    Read full review
    Scalability
    GitLab
    I think is very well designed, and like any VCS it works as intended
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    GitLab
    • GitLab cut down our spent on container, package and infrastructure registry
    • Best thing is we can now have everything in single platform which cost effective too
    • Quality of support is really good and they do have emergency support team as well which is great
    Incentivized
    Read full review
    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
    ScreenShots

    GitLab Screenshots

    Screenshot of GitLab, a comprehensive DevSecOps platform.Screenshot of Security DashboardScreenshot of Merge Request