TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitLab

    Score8.7 out of 10
    N/AGitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Differentiators, as described by Gitlab: Simplicity: With GitLab, DevSecOps can…

    $0

    per month per user

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    GitLabNew Relic
    Editions & Modules
    GitLab Essential
    $0
    per month per user
    GitLab Premium
    $29
    per month per user
    GitLab Ultimate
    $99
    per month per user
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    GitLabNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GitLabNew Relic
    Considered Both Products
    GitLab
    No answer on this topic
    New Relic
    Chose New Relic
    We find it important to frequently (yearly) re-evaluate the efficacy of the toolset we provide to our organization to ensure we're meeting engineering needs and staying informed about the latest trends. Each year, New Relic keeps coming out on top. When new technology comes on …
    Incentivized
    Chose New Relic
    I have used CloudWatch and Data Dog. I appreciate CloudWatch because it's native to the cloud. Spin up resources and your data is collected without having to do anything. However, the UI is lacking in areas and getting alerting in place can be a challenge. It's likely that …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    125 Answers
    92%
    Would buy again
    61 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    114 Answers
    95%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    126 Answers
    97%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    81 Answers
    96%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    101 Answers
    97%
    Implementation went as expected
    58 Answers
    Best Alternatives
    GitLabNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Datadog
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitLabNew Relic
    Likelihood to Recommend
    8.9
    (142 ratings)
    6.6
    (128 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    9.0
    (17 ratings)
    Usability
    9.0
    (5 ratings)
    8.9
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (3 ratings)
    Support Rating
    9.1
    (11 ratings)
    7.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    GitLabNew Relic
    Likelihood to Recommend
    GitLab
    GitLab is good if you work a lot with code and do complex repository actions. It gives you a very good overview of what were the states of your branches and the files in them at different stages in time. It's also way easier and more efficient to write pipelines for CI\CD. It's easier to read and it's easier to write them. It takes fewer clicks to achieve the same things with GitLab than it does for competitor products.
    Incentivized
    Read full review
    New Relic
    I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
    Incentivized
    Read full review
    Pros
    GitLab
    • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
    • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
    • Powerful code review features, enabling collaboration and feedback among team members.
    • Robust project management features, including issue tracking, kanban boards, and milestones.
    Incentivized
    Read full review
    New Relic
    • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
    • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
    • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
    Incentivized
    Read full review
    Cons
    GitLab
    • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
    • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
    • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
    Incentivized
    Read full review
    New Relic
    • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
    • support for very low level specific integration from APIs to classes to functions to piece of code
    • More detailed documentation, as we faced issues while integrating for the first time.
    Incentivized
    Read full review
    Likelihood to Renew
    GitLab
    I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    GitLab
    I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
    Incentivized
    Read full review
    New Relic
    New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
    Incentivized
    Read full review
    Reliability and Availability
    GitLab
    I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
    Incentivized
    Read full review
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    GitLab
    GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
    Incentivized
    Read full review
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    GitLab
    At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Implementation Rating
    GitLab
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    GitLab
    Gitlab seems more cutting-edge than GitHub; however, its AI tools are not yet as mature as those of CoPilot. It feels like the next-generation product, so as we selected a tool for our startup, we decided to invest in the disruptor in the space. While there are fewer out-of-the-box templates for Gitlab, we have never discovered a lack of feature parity.
    Incentivized
    Read full review
    New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
    Incentivized
    Read full review
    Scalability
    GitLab
    I think is very well designed, and like any VCS it works as intended
    Incentivized
    Read full review
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Return on Investment
    GitLab
    • GitLab cut down our spent on container, package and infrastructure registry
    • Best thing is we can now have everything in single platform which cost effective too
    • Quality of support is really good and they do have emergency support team as well which is great
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots

    GitLab Screenshots

    Screenshot of GitLab, a comprehensive DevSecOps platform.Screenshot of Security DashboardScreenshot of Merge Request