TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitLab

    Score8.7 out of 10
    N/AGitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Differentiators, as described by Gitlab: Simplicity: With GitLab, DevSecOps can…

    $0

    per month per user

    Jira Align

    Score8.8 out of 10
    N/AA solution to bridge the gap between strategy and execution for portfolio, product, and program management teams, used to manage idea intake, prioritize your feature backlog, and track progress with live roadmaps.

    $27,000

    per year

    Pricing
    GitLabJira Align
    Editions & Modules
    GitLab Essential
    $0
    per month per user
    GitLab Premium
    $29
    per month per user
    GitLab Ultimate
    $99
    per month per user
    Starting Price
    $27,000.00
    per year
    Maximum Price
    $3,987,600.00
    per year
    Offerings
    Pricing Offerings
    GitLabJira Align
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GitLabJira Align
    Considered Both Products
    GitLab
    Chose GitLab
    Sometimes it gets very slow and provides a problem to connect or update the servers. Search is difficult on some pages. Some features are missing that are available on GitHub.
    Incentivized
    Chose GitLab
    As a front-end to revision control workflows, all three products are similar. Bitbucket suffers from the usual problems with Atlassian: it's slow and bloated. GitHub is a viable alternative for these workflows; the choice is entirely dependent on organizational constraints. For …
    Incentivized
    Atlassian
    Chose Jira Align
    Jira Align has better integration with Confluence for documentation and Jira.

    The workflow can be customized for support SAFe and various agile frameworks
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    125 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    114 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    126 Answers
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    81 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    101 Answers
    92%
    Implementation went as expected
    11 Answers
    Best Alternatives
    GitLabJira Align
    Small Businesses
    No answers on this topic
    Craft.io
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    ProductPlan
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Roadmunk
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitLabJira Align
    Likelihood to Recommend
    8.9
    (142 ratings)
    9.2
    (20 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (5 ratings)
    5.2
    (2 ratings)
    Support Rating
    9.1
    (11 ratings)
    7.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GitLabJira Align
    Likelihood to Recommend
    GitLab
    GitLab is good if you work a lot with code and do complex repository actions. It gives you a very good overview of what were the states of your branches and the files in them at different stages in time. It's also way easier and more efficient to write pipelines for CI\CD. It's easier to read and it's easier to write them. It takes fewer clicks to achieve the same things with GitLab than it does for competitor products.
    Incentivized
    Read full review
    Atlassian
    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Incentivized
    Read full review
    Pros
    GitLab
    • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
    • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
    • Powerful code review features, enabling collaboration and feedback among team members.
    • Robust project management features, including issue tracking, kanban boards, and milestones.
    Incentivized
    Read full review
    Atlassian
    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Incentivized
    Read full review
    Cons
    GitLab
    • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
    • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
    • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
    Incentivized
    Read full review
    Atlassian
    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Incentivized
    Read full review
    Likelihood to Renew
    GitLab
    I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
    Incentivized
    Read full review
    Atlassian
    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Incentivized
    Read full review
    Usability
    GitLab
    I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
    Incentivized
    Read full review
    Atlassian
    Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
    Incentivized
    Read full review
    Reliability and Availability
    GitLab
    I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Performance
    GitLab
    GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Support Rating
    GitLab
    At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
    Incentivized
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    Atlassian
    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Incentivized
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    Alternatives Considered
    GitLab
    Gitlab seems more cutting-edge than GitHub; however, its AI tools are not yet as mature as those of CoPilot. It feels like the next-generation product, so as we selected a tool for our startup, we decided to invest in the disruptor in the space. While there are fewer out-of-the-box templates for Gitlab, we have never discovered a lack of feature parity.
    Incentivized
    Read full review
    Atlassian
    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Incentivized
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    Scalability
    GitLab
    I think is very well designed, and like any VCS it works as intended
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Return on Investment
    GitLab
    • GitLab cut down our spent on container, package and infrastructure registry
    • Best thing is we can now have everything in single platform which cost effective too
    • Quality of support is really good and they do have emergency support team as well which is great
    Incentivized
    Read full review
    Atlassian
    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Incentivized
    Read full review
    ScreenShots

    GitLab Screenshots

    Screenshot of GitLab, a comprehensive DevSecOps platform.Screenshot of Security DashboardScreenshot of Merge Request