TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A

    Tango Card

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…

    $0

    You only pay for the incentives

    Pricing
    GiftbitTango Card
    Editions & Modules
    No answers on this topic
    Only One Edition
    $0
    You only pay for the incentives
    Only One Edition
    $0
    You only pay for the incentives
    Delivery to an Individual
    $2.00
    Per Card
    Delivery to a Corporate Addtess
    $2.00
    Per Card
    Offerings
    Pricing Offerings
    GiftbitTango Card
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—We provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
    More Pricing Information
    Community Pulse
    GiftbitTango Card
    Considered Both Products
    Giftbit
    Chose Giftbit
    I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one …
    Incentivized
    Blackhawk Network
    Chose Tango Card
    Comparatively, Tango Card is far superior to Giftbit in my use case (i.e. API connected to online community platform). Largely due to it works for the end user (the recipient of the reward) much more simply and it is stress-free. With Giftbit, I had tons of users who never got …
    Incentivized
    Chose Tango Card
    There were couple of things that set Tango Card ahead of the game. Enhanced security features, Supported by PCIDSS 3.2, user friendliness in admin modules as well as in e card redemption process and affordability Additionally the flexibility in Tango Card platforms helped the …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    78%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    GiftbitTango Card
    Small Businesses
    Growave
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiftbitTango Card
    Likelihood to Recommend
    9.4
    (10 ratings)
    3.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GiftbitTango Card
    Likelihood to Recommend
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    Blackhawk Network
    If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.
    Read full review
    Pros
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    Blackhawk Network
    • Tango Card is very easy to use and set-up
    • Tango Card makes it easy to allow for multiple gift card options
    • Tango Card allows for excel imports of respondents, which keeps things nice and simple
    Incentivized
    Read full review
    Cons
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    Blackhawk Network
    • The initial setup of the API with all the ACH info was a bit complicated.
    • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
    Incentivized
    Read full review
    Usability
    Giftbit
    No answers on this topic
    Blackhawk Network
    No issues to report = 10. I cannot think of simpler usability in this category.
    Incentivized
    Read full review
    Support Rating
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    Blackhawk Network
    Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
    Incentivized
    Read full review
    Alternatives Considered
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    Blackhawk Network
    We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.
    Incentivized
    Read full review
    Return on Investment
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    Blackhawk Network
    • Tango Card has increased out survey response rates
    • Tango Card has increase our overall response counts
    • By doing so, some of our board KPIs are better measured
    Incentivized
    Read full review
    ScreenShots

    Tango Card Screenshots

    Screenshot of Send popular incentives via API.