Giftbit vs. POKET All-in-One Loyalty Program Software

Giftbit

12 Reviews and Ratings

POKET All-in-One Loyalty Program Software

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A
POKET All-in-One Loyalty Program Software	N/A	N/A	Poket is an all-in-one Loyalty Program Software that helps businesses increase repeat sales and attract more new loyal customers. With Poket, merchants can set up any combination of loyalty program types tailored to suit their business no matter what industry they’re in. The platform allows merchants to manage and edit loyalty programs anytime, anywhere and set up promotional rules for automated campaigns tailored precisely to their customers’ spending habits, loyalty balances or campaign…	$0

Pricing

Giftbit

POKET All-in-One Loyalty Program Software

No answers on this topic

FREE FOREVER: $0
MIGHTY: US$18
/user/month, billed annually
STRONG: US$12
/user/month, billed annually

Pricing Offerings
Giftbit	POKET All-in-One Loyalty Program Software
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Optional

No setup fee

—

Monthly Plans: FREE- $0 STRONG- US$19/user/month, billed monthly MIGHTY- US$29/user/month, billed monthly

Community Pulse
Key User Insights
	Giftbit	POKET All-in-One Loyalty Program Software
Considered Both Products	Giftbit No answer on this topic	POKET No answer on this topic
	Would buy again
	90% Would buy again 9 Answers	No answers on this topic
	Delivers good value for the price
	90% Delivers good value for the price 9 Answers	No answers on this topic
	Happy with the feature set
	90% Happy with the feature set 9 Answers	No answers on this topic
	Lived up to sales and marketing promises
	100% Lived up to sales and marketing promises 9 Answers	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 9 Answers	No answers on this topic

Best Alternatives
	Giftbit	POKET All-in-One Loyalty Program Software
Small Businesses	Growave Score9.7 out of 10	Growave Score9.7 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Giftbit	POKET All-in-One Loyalty Program Software
Likelihood to Recommend	9.4 (10 ratings)	- (0 ratings)
Support Rating	5.0 (1 ratings)	- (0 ratings)

User Testimonials
	Giftbit	POKET All-in-One Loyalty Program Software
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review	POKET No answers on this topic
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Read full review	POKET No answers on this topic
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Read full review	POKET No answers on this topic
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Read full review	POKET No answers on this topic
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized Brittany Houchins Supervisor of Special Events & Graphic Design Read full review	POKET No answers on this topic
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Read full review	POKET No answers on this topic
ScreenShots		POKET All-in-One Loyalty Program Software Screenshots