Giftbit vs. Goody

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Goody
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs, according to the vendor. Goody says they do this by providing retailers with simple, integrated tools to create their own loyalty and engagement program. These tools are automated and provide retailers with a…
$79
store
Pricing
GiftbitGoody
Editions & Modules
No answers on this topic
Basic
$79.00
store
Proffessional
$149.00
user
Enterprise
$199.00
store
Offerings
Pricing Offerings
GiftbitGoody
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptional$79 per store
Additional Details
More Pricing Information
Community Pulse
GiftbitGoody
Best Alternatives
GiftbitGoody
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10
Oracle Marketing
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Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitGoody
Likelihood to Recommend
9.4
(0 ratings)
9.0
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
GiftbitGoody
Likelihood to Recommend
Giftbit will work well for teams of 10 or more, and I can see it scaling to an infinite amount. If you put in the work on the front end, you can really customize the experience of the recipient. The only struggle is that if you have a large amount going out, you need to make sure you have all emails or a place to give out all the unique gift card links. We ran into an issue where some overseas employees couldn't use specific gift cards, but we had already pre-loaded our budgeted amount in credits on the platform.
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Goody is a great option for companies who are seeking to reward their employees in a personalized way - by letting the employee pick out the gift (thereby ensuring their satisfaction!). I think it could even be used for clients, too!
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Pros
  • It has a nice email builder for sending messages along with an incentive code to a person.
  • It segregates my USD balance from my CAN balance at the dashboard level so I can monitor both.
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Cons
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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Support Rating
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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Alternatives Considered
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
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Return on Investment
  • Our experience with Giftbit definitely raised staff morale.
  • Love that you are able to customize how much you want to offer on the gift cards
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No answers on this topic
ScreenShots

Goody Screenshots

Screenshot of Software screenshotScreenshot of Mobile app screenshot