GFI Systems in Edmonton offers their suite of fleet management applications comprising GPS tracking of assets, dispatch and fleet maintenance controls, as well as ELD hardware and applications.
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Samsara Vehicle Telematics
Score 10.0 out of 10
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Samsara, headquartered in San Francisco, offers their product suite for fleet management, enterprise asset, and GPS tracking. The suite includes cameras (e.g. dash cam), sensors, a mobile app, Wi-FI hotspot and cellular gateway, and other products and features designed to support an enteprise fleet.
When a company wants a single platform that handles all security scanning and evaluation. I would also suggest to a small to medium-sized company that wants a patch management and security vulnerability tool that isn't going to break the bank.
Samsara is a great tool for tracking our vehicles and also for being able to view video footage to prevent and review incidents on the road. The front facing and cab facing cameras are invaluable to ensure the safety of our employees and prioritization of our customers. We have used the footage multiple times.
The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.
Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.
Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.
GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.
