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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetResponse

    Score9.3 out of 10
    N/AGetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

    $19

    per month

    MailCampaigns

    Score7 out of 10
    N/AN/AN/A
    Pricing
    GetResponseMailCampaigns
    Editions & Modules
    FREE
    $0
    per month Up to 500 contacts
    Email Marketing
    $19
    per month Up to 1,000 contacts
    Marketing Automation
    $59
    per month Up to 1,000 contacts
    Ecommerce Marketing
    $119
    per month Up to 1,000 contacts
    MAX and MAX²
    Custom (contact sales)
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    GetResponseMailCampaigns
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    GetResponseMailCampaigns
    Email & Online Marketing
    Comparison of Email & Online Marketing features of GetResponse and MailCampaigns
    Feature
    GetResponse
    8.9
    22 Ratings
    16% above category average
    MailCampaigns
    7.6
    1 Ratings
    0% below category average
    WYSIWYG email editor9.021 Ratings8.01 Ratings
    Dynamic content8.016 Ratings8.01 Ratings
    Ability to test dynamic content8.715 Ratings7.01 Ratings
    Landing pages9.016 Ratings8.01 Ratings
    A/B testing9.019 Ratings8.01 Ratings
    Mobile optimization9.022 Ratings7.01 Ratings
    Email deliverability reporting10.022 Ratings8.01 Ratings
    List management9.021 Ratings7.01 Ratings
    Triggered drip sequences8.217 Ratings7.01 Ratings
    Lead Management
    Comparison of Lead Management features of GetResponse and MailCampaigns
    Feature
    GetResponse
    9.0
    1 Ratings
    14% above category average
    MailCampaigns
    8.0
    1 Ratings
    3% above category average
    Lead nurturing automation9.01 Ratings8.01 Ratings
    Lead scoring and grading9.01 Ratings8.01 Ratings
    Data quality management9.01 Ratings8.01 Ratings
    Automated sales alerts and tasks00 Ratings8.01 Ratings
    Lead segmentation and distribution00 Ratings8.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of GetResponse and MailCampaigns
    Feature
    GetResponse
    9.0
    1 Ratings
    20% above category average
    MailCampaigns
    8.0
    1 Ratings
    8% above category average
    Event/webinar marketing9.01 Ratings8.01 Ratings
    Calendaring00 Ratings8.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of GetResponse and MailCampaigns
    Feature
    GetResponse
    9.0
    1 Ratings
    18% above category average
    MailCampaigns
    8.0
    1 Ratings
    6% above category average
    Social profile integration9.01 Ratings8.01 Ratings
    Social sharing and campaigns00 Ratings8.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GetResponse and MailCampaigns
    Feature
    GetResponse
    9.7
    22 Ratings
    28% above category average
    MailCampaigns
    8.0
    1 Ratings
    9% above category average
    Dashboards10.022 Ratings8.01 Ratings
    Standard reports10.021 Ratings8.01 Ratings
    Custom reports9.016 Ratings8.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GetResponse and MailCampaigns
    Feature
    GetResponse
    8.3
    1 Ratings
    11% above category average
    MailCampaigns
    7.9
    1 Ratings
    6% above category average
    API10.01 Ratings8.01 Ratings
    Customizability9.01 Ratings7.01 Ratings
    Third-party software integrations6.01 Ratings8.01 Ratings
    Role-based workflow & approvals00 Ratings8.01 Ratings
    Integration with Salesforce.com00 Ratings8.01 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.01 Ratings
    Integration with SugarCRM00 Ratings8.01 Ratings
    User Ratings
    GetResponseMailCampaigns
    Likelihood to Recommend
    9.0
    (24 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GetResponseMailCampaigns
    Likelihood to Recommend
    GetResponse
    GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
    Incentivized
    Read full review
    MailCampaigns
    It's particularly well-suited for e-commerce businesses looking to send targeted product recommendations based on browsing history and past purchases. However, it may be less appropriate for organizations requiring extensive design customization or those with simple, low-volume email needs. The software is HIPAA compliant and has a SOC 2 certification, which are both huge factors considering we work with sensitive customer data that as a company have to be compliant to do everything within the necessary regulations of data protection.
    Incentivized
    Read full review
    Pros
    GetResponse
    • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
    • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
    • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
    • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
    Incentivized
    Read full review
    MailCampaigns
    • Advanced behavioral targeting based on real-time user interactions
    • AI-powered subject line optimizer for improved open rates
    • Dynamic content blocks that personalize email content at scale
    Incentivized
    Read full review
    Cons
    GetResponse
    • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
    • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
    Incentivized
    Read full review
    MailCampaigns
    • Limited template customization options for complex designs
    • Occasional lag in reporting dashboard updates
    • Absence of a built-in image editor for quick graphic customization
    Incentivized
    Read full review
    Likelihood to Renew
    GetResponse
    As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
    Read full review
    MailCampaigns
    No answers on this topic
    Usability
    GetResponse
    No answers on this topic
    MailCampaigns
    In fact, we started seeing ROI on the MailCampaigns app in the first three months of using it. The time needed to setup and learn quickly paid off later when we started seeing better campaign performance and more revenue for our email marketing campaigns.
    Incentivized
    Read full review
    Support Rating
    GetResponse
    Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
    Incentivized
    Read full review
    MailCampaigns
    No answers on this topic
    Alternatives Considered
    GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Read full review
    MailCampaigns
    Prior to MailCampaigns, I used Mailchimp and Constant Contact. While both are solid options, MailCampaigns offers superior segmentation capabilities. Unlike Mailchimp, which limits the number of segmentation conditions, MailCampaigns allows for unlimited layered segmentation
    Incentivized
    Read full review
    Return on Investment
    GetResponse
    • Only negative. They cleaned our entire contact list.
    • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
    • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
    Read full review
    MailCampaigns
    • Increased email open rates by 25% through improved targeting
    • Boosted conversion rates by 15% with personalized content
    • Reduced unsubscribe rates by 30% due to more relevant messaging
    Incentivized
    Read full review
    ScreenShots