GetResponse vs. Knak

GetResponse is good for marketing automation newbies that want a powerful platform without a steep learning curve. It appears to have a strong set of tools for creating automated sequences, but it's not your solution for large enterprise usage. Also, seeing as how competitive the market's become, while it's not expensive per se, it is a bit on the pricey side relative to some.

Incentivized

If you have Marketo or Pardot and have emails that might be somewhat simple to slightly complex, without the budget for a developer, Knak is the right solution for you. If you have complex emails that require a lot of code or customization and have the in-house resources, Knak might not be the perfect solution

Incentivized

• If you understand coding the ability to use dynamic content based on smart searches was very useful.
• The drop and drag workflows were very easy to create and use
• Allowed for simple automation and nurture campaigns to occur off of events

Incentivized

• Well designed templates
• Easy integration with Marketo
• New templates all the time and a big library to choose from
• Mobile-optimized templates

Incentivized

• Lists are rejected on baseless grounds.
• They recommend a service to clean lists and even after being cleaned, emails and lists are rejected.
• They purged 80% of our email list because they were not interacting regularly enough with our emails.
• Their drag and drop editor is set up poorly, if you have similar look and feel emails there is no way to know which you are in.
• Often email templates do not save and you have to start over.
• Sometimes scheduled emails don't even send.

• Sometimes there are issues with buggy code
• Updates sometimes will break emails

Incentivized

As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question

Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher

Incentivized

Over the years we have worked with quite a few email platforms. We feel that GetResponse is a solid competitor. The CRM side is not as strong as a product like Keep but we don't expect it to be. If we are really being fair and comparing apples to apples, then GetResponse is as good as any of these other products. Especially in the area of the visual builder, I honestly think it is just about as good as Keep. And it is better than some of these other products. Again, keeping in mind the cost and the niche GetResponse fills, it stacks up very well against the other products we have used.

Incentivized

Marketo has email templates and you can, of course, create your own - but Knak makes it so much easier to create templates that are nice looking and mobile-optimized.

Incentivized

• Our marketing emails have been much more professional, scheduled, beautiful, and manageable since switching AWAY from GetResponse, so in that sense the platform did not provide the kind of ROI we'd prefer.
• For delivering our regular daily newsletter, GetResponse has served us well and has delivered at an above-average rate to our mailing list.

Incentivized

• Great return on time investment
• Great return on our strategy to get new communications out the door

Incentivized