Germain UX vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Germain UX
Score 8.9 out of 10
N/A
Germain APM is an application performance monitoring tool.N/A
SolarWinds Pingdom
Score 9.7 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$10
per month
Pricing
Germain UXSolarWinds Pingdom
Editions & Modules
No answers on this topic
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Germain UXSolarWinds Pingdom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Germain UXSolarWinds Pingdom
Best Alternatives
Germain UXSolarWinds Pingdom
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Germain UXSolarWinds Pingdom
Likelihood to Recommend
8.0
(0 ratings)
4.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
4.1
(0 ratings)
User Testimonials
Germain UXSolarWinds Pingdom
Likelihood to Recommend
It is used in our company for monitoring and analysing purpose. It has so many other options like SSH/alerts and click automation is adding so much to this software. Also it has lots of features which is so overwhelming sometimes but useful. It is inappropriate when you try to use plug in scripts in Germain APM.
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Pingdom is well suited to monitor any of your public facing IPs, so you receive an alert by text message or email when the IP you are monitoring does not respond for a given length of time, from an impressive 10ms to 30s. This allows you to be pretty granular with the alerting. It's less appropriate for monitoring IPs on your LAN, unless you NAT these through your firewall.
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Pros
  • Automation
  • Monitoring
  • Analyzing
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  • Alerting, particularly the integration with PagerDuty.
  • Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
  • Weekly uptime report emails are very convenient.
  • Programmatic configuration is possible with a third-party Terraform plugin.
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Cons
  • User experience
  • User guide
  • Documentation
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  • sometimes sends false alerts
  • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
  • too many unwanted metrics.
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Likelihood to Renew
No answers on this topic
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
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Usability
No answers on this topic
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance
No answers on this topic
Interface is unnecessarily complicated and frequently responds slowly.
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Support Rating
No answers on this topic
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
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Alternatives Considered
Germain APM and Sauce Labs can be used for different purposes and are well-suited for teams with specific needs. We were looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options then after researching we started using the Germain APM software. Because it has so much specifications.
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We have only used Pingdom for these needs, so I can't speak directly to competitors. That being said, for the reasons we used Pingdom it was fantastic value and the fact we never bothered to look for a competitor speaks volumes about our satisfaction with the product.
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Return on Investment
  • Return of investment
  • Flexibility
  • Integration
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  • Our client has continued to use our services
  • It has helped our organisation keep up to date about any site traffic fluctuations and help us make educated decisions on appropriate server resources for the site
  • The service is relatively inexpensive making it easy to cost into our maintenance charges
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ScreenShots

SolarWinds Pingdom Screenshots

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