Geotab vs. GPS Insight

Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.

Incentivized

GPS Insight has been great for keeping track of my fleet each day - especially with the mobile app as I am usually on the go for estimates as well!

Incentivized

• I appreciate the breadcrumb reporting and the ability to see specific data points every second.
• The accident reconstruction is a great tool.

Incentivized

• Accurate location information.
• Updated interface.

Incentivized

• The UI is very clunky.
• Reporting and dashboards are not intuitive.
• The UX leaves a lot to be desired.

Incentivized

• Overlay weather radar.
• Faster refresh rate.

Incentivized

Customer support is always responsive and extremely helpful. They pick up the phone and respond to emails promptly. They reached out to us recently to make sure we were getting the most out of the software. They walked me through how to set up some great reports.

Incentivized

I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.

Incentivized

Fleetmatics works well, but they require a lengthy contract. Also, more than double the monthly cost. GPS Insight is cheaper to provide a better service and does precisely what we need. Their customer service has been fantastic. We had long food times when trying to get in touch with Fleetmatics.

Incentivized

• Tracking has allowed us to recover assets from exited employees saving us about $500k.
• While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.

Incentivized

• Save on monthly cost.
• Identities long idle time.

Incentivized