TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GatherUp

    Score9.6 out of 10
    N/AGatherUp (formerly GetFiveStars) from Traject is a customer experience and online review engine that enables insights, supporting marketing and helping to convert customers. GatherUp is used to gather customer feedback and reviews into one place to drive sales.

    $99

    per month per location

    Grade.us

    Score8.9 out of 10
    N/AGrade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience. Create a Review Funnel Landing Page The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites. Generate…

    $180

    3 seats ($60 for additional seats)

    Pricing
    GatherUpGrade.us
    Editions & Modules
    No answers on this topic
    Professional
    $180.00
    3 seats ($60 for additional seats)
    Agency
    $400.00
    10 seats ($40 for additional seats)
    Partner
    $2500.00
    100 seats ($25 for additional seats - tiered discounts at higher volumes)
    Offerings
    Pricing Offerings
    GatherUpGrade.us
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.
    More Pricing Information
    Best Alternatives
    GatherUpGrade.us
    Small Businesses
    Brand24
    Score8.5 out of 10
    Brand24
    Score8.5 out of 10
    Medium-sized Companies
    Birdeye
    Score8 out of 10
    Birdeye
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatherUpGrade.us
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.3
    (4 ratings)
    User Testimonials
    GatherUpGrade.us
    Likelihood to Recommend
    Traject
    We were previously using a different review platform and it did not allow us to track our review for accuracy. It also did not allow us to send reminders if someone had not left us a review yet. GatherUp does a phenomenal job with allowing us to send reminders.
    Incentivized
    Read full review
    Traject
    Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
    Incentivized
    Read full review
    Pros
    Traject
    • Tracking Reviews
    • Follow up reminders
    • NPS scores
    Incentivized
    Read full review
    Traject
    • Automates review requests.
    • Makes review monitoring across sites easy.
    • Makes reporting on review progress simple.
    Incentivized
    Read full review
    Cons
    Traject
    • N/A
    • N/A
    • N/A
    Incentivized
    Read full review
    Traject
    • Video support could be a little more granular.
    • The nomenclature used in the dashboard is a little unclear to a new user.
    • The password assignment system is a bit over-engineered making it harder to use.
    Incentivized
    Read full review
    Usability
    Traject
    GatherUp allows us to get ahead of any issues by allowing our Homeowners to send us direct feedback through the NPS surveys. It also allows them to leave reviews about their experience.
    Incentivized
    Read full review
    Traject
    No answers on this topic
    Support Rating
    Traject
    No answers on this topic
    Traject
    They are very prompt when we send an inquiry and very helpful with fixing issues.
    Incentivized
    Read full review
    Alternatives Considered
    Traject
    Gather Up was a game changer for us with our reviews. It is so much easier to track our reviews and allow our Homeowners an outlet to make others aware about their experiences
    Incentivized
    Read full review
    Traject
    Different scopes in total, but G.us does a far better job in review management and social proof growth.
    Incentivized
    Read full review
    Return on Investment
    Traject
    • Our Reviews have increased
    • It has allowed us to get ahead of issues with the NPS survey
    • It allows us to track where we sit quarterly.
    Incentivized
    Read full review
    Traject
    • Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!
    Incentivized
    Read full review
    ScreenShots

    Grade.us Screenshots

    Screenshot of White label the Grade.us platform with your company's logo.Screenshot of Use the review funnel to make it as easy as possible for customers to leave a review on the review sites important to your business.Screenshot of Monitor all of your reviews and respond to them with the Grade.us review monitoring command center.Screenshot of Stream your greatest reviews to your website with the embeddable widget or WordPress Plugin.Screenshot of Analyze your review performance with in-depth reports.