Gatekeeper vs. PandaDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gatekeeper
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.
$1,125
per month up to 150 Contracts & Suppliers
PandaDoc
Score 9.0 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Pricing
GatekeeperPandaDoc
Editions & Modules
Essentials
$1125
per month up to 150 Contracts & Suppliers
Pro
$2715
per month up to 500 Contracts & Suppliers
Enterprise
$4,815
per month up to 1000 Contracts & Suppliers
Enterprise - Custom
Custom Pricing
1,001 to Unlimited Contracts & Suppliers
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
GatekeeperPandaDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$0.20 First Year Subscription CostOptional
Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
More Pricing Information
Community Pulse
GatekeeperPandaDoc
Features
GatekeeperPandaDoc
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Gatekeeper
10.0
1 Ratings
19% above category average
PandaDoc
-
Ratings
Contract sharing10.01 Ratings00 Ratings
Contract editing10.01 Ratings00 Ratings
Approval process10.01 Ratings00 Ratings
Interdepartmental workflows10.01 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Gatekeeper
10.0
1 Ratings
19% above category average
PandaDoc
-
Ratings
Contract database10.01 Ratings00 Ratings
Contract search10.01 Ratings00 Ratings
Contract milestone reminders & alerts10.01 Ratings00 Ratings
Custom contract reports10.01 Ratings00 Ratings
Tracking contract status10.01 Ratings00 Ratings
Best Alternatives
GatekeeperPandaDoc
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Foxit eSign
Foxit eSign
Score 9.7 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 9.0 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.7 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GatekeeperPandaDoc
Likelihood to Recommend
10.0
(1 ratings)
9.1
(322 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(18 ratings)
Usability
10.0
(1 ratings)
8.3
(23 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.6
(21 ratings)
Support Rating
10.0
(1 ratings)
6.1
(23 ratings)
Implementation Rating
-
(0 ratings)
6.3
(4 ratings)
Configurability
-
(0 ratings)
2.8
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(20 ratings)
Product Scalability
-
(0 ratings)
8.6
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.7
(20 ratings)
Vendor pre-sale
-
(0 ratings)
6.7
(4 ratings)
User Testimonials
GatekeeperPandaDoc
Likelihood to Recommend
Gatekeeper
One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
Read full review
PandaDoc
As a small business, the polished, professional look of every PandaDoc document never fails to impress our clients. It's seamless and easy to collect e-signatures, a huge plus, as many e-signature software services provide only that feature for a cost, without the other features PandaDoc has. I am disappointed that the pricing tiers recently changed, so now you get less value for the price. PandaDoc has been great for sending proposals to our clients which include the terms of agreement and the price we quote them, with space at the end for them to sign upon approval. This signals to us that they've accepted and we proceed by sending them an invoice (through another software). Ideally, PandaDoc would automatically follow up or simultaneously send an invoice as well - but this is a Business Plan feature now. But love that we can track when prospects open our documents. We used to pay $35/month for the Essentials Plan, which no longer exists and has become the Starter Plan, which no longer includes unlimited templates or pricing tables - those are Business Plan features. So that downgrade in value was disappointing as it's not a cheap service for a small business, and I'm considering moving to their free plan.
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Pros
Gatekeeper
  • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
  • They're innovative, improving on their product, when it is already a fantastic resource tool.
  • They have the ability to customize features to fit your needs, that was one feature important to us.
Read full review
PandaDoc
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
Read full review
Cons
Gatekeeper
  • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
Read full review
PandaDoc
  • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
  • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
  • Loading screens are sometimes long
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Likelihood to Renew
Gatekeeper
No answers on this topic
PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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Usability
Gatekeeper
No answers on this topic
PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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Reliability and Availability
Gatekeeper
No answers on this topic
PandaDoc
We haven't had any real issues regarding downtime as of yet.
Read full review
Performance
Gatekeeper
No answers on this topic
PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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Support Rating
Gatekeeper
Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
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PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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Implementation Rating
Gatekeeper
No answers on this topic
PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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Alternatives Considered
Gatekeeper
No answers on this topic
PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
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Scalability
Gatekeeper
No answers on this topic
PandaDoc
It's scalable
Read full review
Return on Investment
Gatekeeper
  • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
  • Contracts are not flying all over the place with no structure.
Read full review
PandaDoc
  • Our business has received a positive impact by saving time on creating, editing, and sending documents/quotes to clients.
  • We also have had greater employee efficiency due to a faster and more seamless proposal and document management process.
  • We have received a higher close rate as well considering the user is able to e-sign the document, pay, and complete the quote seamlessly.
Read full review
ScreenShots

Gatekeeper Screenshots

Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.