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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gatekeeper

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

    $1,125

    per month up to 150 Contracts & Suppliers

    PandaDoc

    Score9 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    GatekeeperPandaDoc
    Editions & Modules
    Essentials
    $1125
    per month up to 150 Contracts & Suppliers
    Pro
    $2715
    per month up to 500 Contracts & Suppliers
    Enterprise
    $4,815
    per month up to 1000 Contracts & Suppliers
    Enterprise - Custom
    Custom Pricing
    1,001 to Unlimited Contracts & Suppliers
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    GatekeeperPandaDoc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$0.20 First Year Subscription CostOptional
    Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    GatekeeperPandaDoc
    Considered Both Products
    Gatekeeper
    No answer on this topic
    PandaDoc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    199 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    177 Answers
    Features
    GatekeeperPandaDoc
    Contract Collaboration
    Comparison of Contract Collaboration features of Gatekeeper and PandaDoc
    Feature
    Gatekeeper
    10.0
    1 Ratings
    19% above category average
    PandaDoc
    -
    Ratings
    Contract sharing10.01 Ratings00 Ratings
    Contract editing10.01 Ratings00 Ratings
    Approval process10.01 Ratings00 Ratings
    Interdepartmental workflows10.01 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Gatekeeper and PandaDoc
    Feature
    Gatekeeper
    10.0
    1 Ratings
    19% above category average
    PandaDoc
    -
    Ratings
    Contract database10.01 Ratings00 Ratings
    Contract search10.01 Ratings00 Ratings
    Contract milestone reminders & alerts10.01 Ratings00 Ratings
    Custom contract reports10.01 Ratings00 Ratings
    Tracking contract status10.01 Ratings00 Ratings
    Best Alternatives
    GatekeeperPandaDoc
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    DocuSign CLM
    Score8.2 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga CLM
    Score8.9 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatekeeperPandaDoc
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (322 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (18 ratings)
    Usability
    10.0
    (1 ratings)
    8.3
    (23 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (21 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.1
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    GatekeeperPandaDoc
    Likelihood to Recommend
    Gatekeeper
    One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
    Incentivized
    Read full review
    PandaDoc
    As a small business, the polished, professional look of every PandaDoc document never fails to impress our clients. It's seamless and easy to collect e-signatures, a huge plus, as many e-signature software services provide only that feature for a cost, without the other features PandaDoc has. I am disappointed that the pricing tiers recently changed, so now you get less value for the price. PandaDoc has been great for sending proposals to our clients which include the terms of agreement and the price we quote them, with space at the end for them to sign upon approval. This signals to us that they've accepted and we proceed by sending them an invoice (through another software). Ideally, PandaDoc would automatically follow up or simultaneously send an invoice as well - but this is a Business Plan feature now. But love that we can track when prospects open our documents. We used to pay $35/month for the Essentials Plan, which no longer exists and has become the Starter Plan, which no longer includes unlimited templates or pricing tables - those are Business Plan features. So that downgrade in value was disappointing as it's not a cheap service for a small business, and I'm considering moving to their free plan.
    Incentivized
    Read full review
    Pros
    Gatekeeper
    • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
    • They're innovative, improving on their product, when it is already a fantastic resource tool.
    • They have the ability to customize features to fit your needs, that was one feature important to us.
    Incentivized
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    Gatekeeper
    • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
    Incentivized
    Read full review
    PandaDoc
    • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
    • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
    • Loading screens are sometimes long
    Incentivized
    Read full review
    Likelihood to Renew
    Gatekeeper
    No answers on this topic
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    Gatekeeper
    No answers on this topic
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Reliability and Availability
    Gatekeeper
    No answers on this topic
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    Gatekeeper
    No answers on this topic
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
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    Support Rating
    Gatekeeper
    Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
    Incentivized
    Read full review
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Implementation Rating
    Gatekeeper
    No answers on this topic
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    Gatekeeper
    No answers on this topic
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Scalability
    Gatekeeper
    No answers on this topic
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    Gatekeeper
    • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
    • Contracts are not flying all over the place with no structure.
    Incentivized
    Read full review
    PandaDoc
    • Our business has received a positive impact by saving time on creating, editing, and sending documents/quotes to clients.
    • We also have had greater employee efficiency due to a faster and more seamless proposal and document management process.
    • We have received a higher close rate as well considering the user is able to e-sign the document, pay, and complete the quote seamlessly.
    Incentivized
    Read full review
    ScreenShots

    Gatekeeper Screenshots

    Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.