Single domain users and small businesses, yes. Great for those just needing one domain and an easy interface to build or buy their website. For those with a bunch of domain names to house them all, Google Domains isn’t the place for you. They are lacking in the bulking capabilities that GoDaddy and HostGator provide.
The only problem with Google Domains is that you only have access to the basic domain extensions. The new, cool domains are only available on GoDaddy and other providers. Hopefully this will change soon.
When on desktop or mobile, the minimalist design and functionality of Google Domains is welcome. Because we use Google Workplace, the integration is simple. Management is fast and easy, and it offers on-the-go ease. Google is very consistent in its user interfaces and usability, so there’s no wasted time in a new learning curve. And the price is right
I've never actually had to use support because everything has been very straightforward and I have not had a glitch. I have used Google's support for other items so I can only imagine that it's probably the same support which is decent. They do take a while to get back to you.
Google Domains is focused on domain registration only, instead of providing hosting solutions. So it can be a good option if your client has a server but needs a domain for a new website. Also, as it's only one service, it's much easier to use than other solutions and has better integration with Google services as well.
Positive: Google Domains streamlined inter-company communication as well as customer-facing communication. There was no split between these two channels of communication, making life easier and communication much faster.
Positive: The integration with Salesforce allowed staff to log emails right from Gmail instead of repeatedly from Salesforce itself. Integrations are key.
Positive: folders and labeling and the ease of use for this saved tons of time and headache.