TrustRadius: an HG Insights company

Get Connected by Galaxy Digital vs. LiveXchange GigCX Marketplace

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Connected by Galaxy Digital

    Score7.6 out of 10
    N/AGalaxy Digital, in Asheville, states their flagship product, Get Connected, was created for organizations who want an easy way to manage, engage, and increase the impact of volunteerism.N/A

    GigCX Marketplace

    N/AN/ALiveXchange Technologies supports the gig-based, remote-enabled workforce for CX support, offering CX innovation with multiple tools, including the GigCX Marketplace. The GigCX Marketplace is a platform that enables the implementation of GigCX, and handles the entire lifecycle of a gig worker, including recruitment, training, scheduling, payment administration. Tasks its freelancers can perform include inbound and outbound call handling, email customer support, live chat with customers, social…N/A
    Pricing
    Get Connected by Galaxy DigitalGigCX Marketplace
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Connected by Galaxy DigitalGigCX Marketplace
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Get Connected by Galaxy DigitalGigCX Marketplace
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Get Connected by Galaxy DigitalGigCX Marketplace
    Likelihood to Recommend
    Galaxy Digital
    Personally, this is a really great tool. The tracking was extremely helpful here recently when I was reviewing where a candidate was and needed to get them onboarded quickly. With the tracking workflow, I had all the information I needed, which helped out, and this was what made the process the best and quickest to get them hired.
    Incentivized
    Read full review
    LiveXchange Technologies, Inc.
    No answers on this topic
    Pros
    Galaxy Digital
    • Communicate
    • Workflow
    • Informational
    • Tracking
    Incentivized
    Read full review
    LiveXchange Technologies, Inc.
    No answers on this topic
    Cons
    Galaxy Digital
    • Installation instruction could be more in detail.
    • Cost is up there a bit.
    • Documentation for end users.
    Incentivized
    Read full review
    LiveXchange Technologies, Inc.
    No answers on this topic
    Alternatives Considered
    Galaxy Digital
    Just is very much a better tool to use as the tracking is impressive, and the dashboard is more visible and can provide what is needed. The ability to complete all the processing paperwork would put this application at the top of the stack and would easily beat any other application in the same industry.
    Incentivized
    Read full review
    LiveXchange Technologies, Inc.
    No answers on this topic
    Return on Investment
    Galaxy Digital
    • This has save time in getting the employee on staff.
    • Has put the information in a one stop shop.
    • All the hiring managers can see where the candidate is in the process.
    Incentivized
    Read full review
    LiveXchange Technologies, Inc.
    No answers on this topic
    ScreenShots