G-Lock EasyMail7 vs. Gist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EasyMail7
Score 5.0 out of 10
N/A
EasyMail7 from the Belarusian G-Lock Software founded in 2009 is used by more than 7,500 customers as in-house email marketing automation Platform for Windows to manage contacts, send emails and track results. It features the email marketing essentials of newsletter sending, campaign scheduling and management, and email personalization, along with bounce processing (and deletion of addresses that cause it), email throttling (to accommodate ISP limitations), preview for editing, interval…
$159
one-time fee
Gist
Score 9.5 out of 10
N/A
Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.
$29
per month
Pricing
G-Lock EasyMail7Gist
Editions & Modules
Personal
$159
one-time fee
Business
$259
one-time fee
Enterprise
$1569
one-time fee
Professional
$29.00
per month
Premium
$99.00
per month
Offerings
Pricing Offerings
EasyMail7Gist
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
G-Lock EasyMail7Gist
Features
G-Lock EasyMail7Gist
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
G-Lock EasyMail7
6.0
Ratings
28% below category average
Gist
-
Ratings
WYSIWYG email editor6.00 Ratings00 Ratings
Dynamic content6.00 Ratings00 Ratings
Ability to test dynamic content5.00 Ratings00 Ratings
Email deliverability reporting6.00 Ratings00 Ratings
List management7.00 Ratings00 Ratings
Triggered drip sequences6.00 Ratings00 Ratings
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
G-Lock EasyMail7
-
Ratings
Gist
8.9
Ratings
3% above category average
Chat history and transcripts00 Ratings8.90 Ratings
Chat reporting00 Ratings8.90 Ratings
Chat and web analytics00 Ratings8.90 Ratings
Best Alternatives
G-Lock EasyMail7Gist
Small Businesses
Vbout
Vbout
Score 9.9 out of 10
Olark
Olark
Score 10.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.4 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
G-Lock EasyMail7Gist
Likelihood to Recommend
5.0
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(0 ratings)
Usability
-
(0 ratings)
6.7
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
User Testimonials
G-Lock EasyMail7Gist
Likelihood to Recommend
It helps with managing email lists and reaching out to new potential customers.
It's a decent marketing automation solution for creating and managing drip campaigns. It works, but the fact that it isn't cloud-based, makes it seem like it rarely, if ever, gets improvements to its interface when it could really use some. Its interface feels outdated, when a fresher, more modern design and format could be really useful. The upside to it not being a cloud-based service is you don't have to "rent" it and it's a one-time fee.
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Gist is perfect for SaaS I'd say, and perfect for long sales cycles with lots of lead nurturing involved, and for scenarios where you re-market via FB ads, because there's FB custom audience integration built into the workflows. Perfect for customer service and support. Really outstanding there. It's a little less suited to ecom but they're hammering out the finishing touches to make ecom cart recovery easier.
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Pros
  • Manage various lists.
  • Manage different campaigns.
  • Allow you to unsubscribe recipients easily.
  • Allow you to create an email flow and date them.
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  • Gist provides endless ways of interacting with customers. I can chat and email with them, track their usage on my site, qualify them, add tags and other profile information, and so much more.
  • There is even an awesome live view that lets me spy on visitors to see how they're using the site.
  • The tools are powerful, easy to use, and constantly getting improvements. It seems like every week there is another update being rolled out that substantially extends the functionality or usability of the features in Gist.
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Cons
  • The functionality of the product could be easier.
  • It can be tough to find features you're looking for within the product (but they're usually there).
  • Scheduling process could be clearer.
  • Most features could be streamlined or simplified better.
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  • Free plan limits are too low.
  • Chatbots should work not only for Gist's native online chat, but also for the other chat-based channels such as Facebook. (instead of having to use another software for that purpose)
  • Pricing structure - Support bot should not be an add-on but a core feature.
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Likelihood to Renew
No answers on this topic
Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
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Usability
No answers on this topic
Gist does pretty much anything you want it to when it comes to managing your contacts. Sometimes I wish it updated faster, but wait a few beats and it gets there. I really love that I can show a colleague how to use the chat messenger and they understand it right away. Very user friendly!
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Support Rating
No answers on this topic
I have communicated with their team multiple times and every time they have been very responsive, knowledgeable, and polite. They work to make sure you are happy and informed of what is going on. Better their team keeps up to date with their app, giving you new features, and keeping you notified and educated about what they are and how to use them. A+
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Alternatives Considered
No answers on this topic
They both seem to have parity with each other with each having their own small advantages. I went with Gist because it was more affordable. Infusionsoft customer for almost 5 years and it seemed I was always working more on getting it to work instead of getting work done. Gist is so intuitive I had it setting up and running the basics in a few hours.
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Return on Investment
  • Low risk for investment cost.
  • Potential for greater reach to new or existing clients.
  • Clumsy interface causes use to take more time, however.
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  • Our ROI has increased significantly because of Gist's chat and app integration into our website. Contact forms are great but a real-time conversation means you can be more effective in meeting your customer's needs.
  • The additional features in the recent upgrade mean we can use Gist for more. They have always been effective for email campaigns, but the addition of the knowledge base and more effective workflows means we can automate more. This has saved us from buying more software.
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ScreenShots

Gist Screenshots

Screenshot of Live ChatScreenshot of Email MarketingScreenshot of Marketing Automation WorkflowsScreenshot of Knowledge BaseScreenshot of Meetings