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Futurae Authentication Platform vs. HID DigitalPersona

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Futurae Authentication Platform

    N/AN/AFuturae’s customer authentication helps address: «When users see the login to a customer platform as a hurdle?» «Help-desk costs are getting out of hand due to complicated onboarding and login methods?» «When existing authentication technology is inflexible and does not cover all cases of a multi-faceted user groups and touchpoints?» Futurae’s authentication and fraud detection platform enables end-users to…

    $0.25

    per month per active user per month

    HID DigitalPersona

    Score9.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Pricing
    Futurae Authentication PlatformHID DigitalPersona
    Editions & Modules
    No answers on this topic
    HID DigitalPersona
    $3.75
    per user per month
    Offerings
    Pricing Offerings
    Futurae Authentication PlatformHID DigitalPersona
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Futurae Authentication PlatformHID DigitalPersona
    Considered Both Products
    Futurae Technologies AG
    No answer on this topic
    HID Global
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    41 Answers
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    User Ratings
    Futurae Authentication PlatformHID DigitalPersona
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (113 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    Futurae Authentication PlatformHID DigitalPersona
    Likelihood to Recommend
    Futurae Technologies AG
    No answers on this topic
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
    Read full review
    Pros
    Futurae Technologies AG
    No answers on this topic
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
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    Cons
    Futurae Technologies AG
    No answers on this topic
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Likelihood to Renew
    Futurae Technologies AG
    No answers on this topic
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Usability
    Futurae Technologies AG
    No answers on this topic
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Support Rating
    Futurae Technologies AG
    No answers on this topic
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
    Read full review
    Implementation Rating
    Futurae Technologies AG
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
    Read full review
    Alternatives Considered
    Futurae Technologies AG
    No answers on this topic
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Return on Investment
    Futurae Technologies AG
    No answers on this topic
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    ScreenShots

    Futurae Authentication Platform Screenshots

    Screenshot of Build trust, not inconvenience. The Futurae Platform authenticates your users, however you want it.