TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fundraise Up

    Score8.3 out of 10
    N/AFundraising tools to engage donors and increase conversion by integrating with a nonprofit’s existing website. The solution includes pre-built components to add to a website, and allow donors to give donations from cards, digital wallets, bank transfers, and non-cash payment methods. Fundraise Up supports giving websites in multiple languages, and can include security and fraud protection features.N/A

    Greater Giving

    Score8.4 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
    Pricing
    Fundraise UpGreater Giving
    Editions & Modules
    No answers on this topic
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    Offerings
    Pricing Offerings
    Fundraise UpGreater Giving
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
    More Pricing Information
    Best Alternatives
    Fundraise UpGreater Giving
    Small Businesses
    Bonterra Network for Good
    Score5.2 out of 10
    Bonterra Network for Good
    Score5.2 out of 10
    Medium-sized Companies
    OneCause
    Score8.8 out of 10
    OneCause
    Score8.8 out of 10
    Enterprises
    Blackbaud NetCommunity
    Score3.8 out of 10
    Blackbaud NetCommunity
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fundraise UpGreater Giving
    Likelihood to Recommend
    -
    (0 ratings)
    9.1
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Fundraise UpGreater Giving
    Likelihood to Recommend
    Fundraise Up
    FundraiseUp is best utilized in arenas where the non-profit has some room for growth/expansion and/or the market is medium/large (100,000+ city). Small audience organizations might see some improvement but in my estimation won't see the ROI from the 5% (or more) charge per donation. Both well-established orgs and growing ministries can benefit from this platform. Another great reason to go with FRU is the incredibly easy user-interface for both the donor and the admin. The AI features built into the form provide incredible LIVE adjustments to optimize conversions and monthly giving. It is worth the extra cost (per donation) if you're community is large enough
    Incentivized
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    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
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    Pros
    Fundraise Up
    • Donation Upselling through AI
    • Donation and Donor Management
    • Integration with External CRMs
    Incentivized
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    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
    Read full review
    Cons
    Fundraise Up
    • Pricing Model is a Bit Steep
    • Non-Digital Donation Tracking Limited
    • Tech Support Delayed Responses/No Live Chat or Phone
    Incentivized
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    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
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    Usability
    Fundraise Up
    For both donors and admin, Fundraise Up is the best donation platform (gateway) that I have ever used. It is optimized throughout the experience to be incredibly easy and unmatched in how robust it is. The many options Fundraise Up provides from sticky buttons, to pop-ups, to full landing pages is diverse and serves any need an org might have.
    Incentivized
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    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
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    Support Rating
    Fundraise Up
    No answers on this topic
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    Alternatives Considered
    Fundraise Up
    Fundraise Up understands their lane and they absolutely nail it! They have worked hard to be the very best in their niche and have gone above and beyond to integrate with other solutions for a streamlined approach to data management. I have not experienced a better solution in my almost 20 years of nonprofit marketing.
    Incentivized
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    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
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    Return on Investment
    Fundraise Up
    • 40% increase in monthly donors over 18-month period
    • Processing charges covered went from 23% to 42% in 12 months
    • Ease-of-use for non-tech Employees
    Incentivized
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    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
    Read full review
    ScreenShots

    Greater Giving Screenshots

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