Caliber by FRONTSTEPS vs. SchoolMessenger

This is great for schools who want a bulk package of services at a competitive cost. Older website designs limit functionality and have a very square design. SchoolMessenger has more modern templates with newer capabilities which is better for visitors of the site. The functionality is great for parents who are accessing the site on the go, which happens more often than you know.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is widely used.

• There's nothing I dislike. This program is very straight forward to use.
• It just works well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

SchoolMessenger serves our main purpose of sending out emergency notifications and notices to parents. It is great to cut down on the paper use and the ability to attach documents to our notes. We have used this to send home notifications from our Parent-Teacher Organization. Parents have thanked us for sending a back ups due to papers being misplaced and knowing that they have a backup through email.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, this is a good, effective, and cost-efficient product. It is missing some key functionality we had with a previous program which limits my total score, but I still think a lot of school districts can get a lot out of SchoolMessenger. The features and functions they do include work well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support is fantastic. I have never had such complete support from a technology service. Every issue has been resolved while I was on the phone. I never had to wait for a callback or an advanced support tech. Their people are very well trained in their product and how to meet their customer's needs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easier to use and more cost effective than shoutpoint

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Lost the confidence of families that we were protecting their data.
• Refused to refund our funds after they released confidential information.
• Required extensive resources to find another product.