Frontline HCM (Aesop Online) vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frontline HCM (Aesop Online)
Score 7.8 out of 10
N/A
N/AN/A
OnPay
Score 9.8 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…N/A
Pricing
Frontline HCM (Aesop Online)OnPay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Frontline HCM (Aesop Online)OnPay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
Frontline HCM (Aesop Online)OnPay
Features
Frontline HCM (Aesop Online)OnPay
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Frontline HCM (Aesop Online)
7.0
Ratings
11% below category average
OnPay
-
Ratings
Employee demographic data6.00 Ratings00 Ratings
Employment history5.00 Ratings00 Ratings
Job profiles and administration6.50 Ratings00 Ratings
Organization and location management8.50 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.00 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Frontline HCM (Aesop Online)
9.6
Ratings
18% above category average
OnPay
-
Ratings
Approval workflow9.00 Ratings00 Ratings
Balance details10.00 Ratings00 Ratings
Annual carry-forward and encashment9.90 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Frontline HCM (Aesop Online)
6.8
Ratings
17% below category average
OnPay
-
Ratings
Update personal information7.00 Ratings00 Ratings
View company policy documentation6.10 Ratings00 Ratings
View job history7.50 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Frontline HCM (Aesop Online)
8.1
Ratings
8% above category average
OnPay
-
Ratings
Report builder7.30 Ratings00 Ratings
Pre-built reports8.90 Ratings00 Ratings
Ability to combine HR data with external data7.90 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Frontline HCM (Aesop Online)
8.0
Ratings
1% above category average
OnPay
-
Ratings
New hire portal7.00 Ratings00 Ratings
Manager tracking tools9.00 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Frontline HCM (Aesop Online)
7.0
Ratings
11% below category average
OnPay
-
Ratings
Performance plans7.00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Frontline HCM (Aesop Online)
10.0
Ratings
25% above category average
OnPay
-
Ratings
Candidate search10.00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Frontline HCM (Aesop Online)
-
Ratings
OnPay
9.9
Ratings
18% above category average
Pay calculation00 Ratings9.80 Ratings
Benefit plan administration00 Ratings9.80 Ratings
Direct deposit files00 Ratings9.90 Ratings
Salary revision and increment management00 Ratings10.00 Ratings
Reimbursement management00 Ratings9.70 Ratings
Best Alternatives
Frontline HCM (Aesop Online)OnPay
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Frontline HCM (Aesop Online)OnPay
Likelihood to Recommend
8.1
(0 ratings)
9.8
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.1
(0 ratings)
Usability
9.0
(0 ratings)
9.2
(0 ratings)
Availability
8.0
(0 ratings)
9.1
(0 ratings)
Performance
10.0
(0 ratings)
9.1
(0 ratings)
Support Rating
9.0
(0 ratings)
8.8
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
9.1
(0 ratings)
Configurability
8.0
(0 ratings)
9.1
(0 ratings)
Ease of integration
7.0
(0 ratings)
9.1
(0 ratings)
Product Scalability
10.0
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
Frontline HCM (Aesop Online)OnPay
Likelihood to Recommend
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
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I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Pros
  • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
  • Works on different digital devices including phones, tablets, and computers.
  • Easily track your balances by looking at your account history.
  • Delete requests you have already submitted.
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  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
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Cons
  • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
  • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
  • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
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  • I would like to enter some payroll information in advance of the current payroll runs
  • Adding and changing administrators was a bit cumbersome and took several days
  • It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
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Likelihood to Renew
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
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We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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Usability
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
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OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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Reliability and Availability
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
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OnPay immediately responds to any of my inquiries.
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Performance
No issues reported by end users of slow or not loading pages.
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No complaints on OnPay's integration with Xero.
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Support Rating
Due to our organization having its own page, the support needed from Aesop or Frontline has been limited. However, individuals who need support from this site have found their interactions with tech support to be quick and easy. Frontline employee responses are timely and very helpful, providing quick and knowledgeable support.
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I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
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In-Person Training
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
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No answers on this topic
Implementation Rating
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
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Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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Alternatives Considered
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
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OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Scalability
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
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OnPay works.
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Return on Investment
  • Old technology that needs to be updated
  • It is a web based system, unless you want to pay for the app which is a waste of money
  • Does not offer a global view of all activity such as new assignments, cancelled assignments and modified assignments.
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  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
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ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses