Front is a communication hub that helps businesses keep the human touch in every interaction.
$29
per month per user
Vivaldi
Score 9.1 out of 10
N/A
Vivaldi is a web browser that is free to use, but that includes a customizable interface, tab tiling and web panels as organizational elements, email management features, and an integrated calendar, to make it a task and work organization solution. It is developed by Vivaldi Technologies headquartered in Oslo, Norway.
N/A
Pricing
Front
Vivaldi
Editions & Modules
Starter
$29
per month per user
Growth
$79
per month per user
Scale
$99
per month (billed annually) per user
Premier
$229
per month (billed annually) per seat (50 seat minimum)
No answers on this topic
Offerings
Pricing Offerings
Front
Vivaldi
Free Trial
Yes
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.
I think Front is very useful for every company with multiple teams working together on different emails from clients. Not so useful if a lot of different teams need to work on a request at the same time, because when an email is sitting in multiple shared inboxes things can get messy. Also would not recommend for teams that work is individualized, as team work is the main point of Front.
Vivaldi offers customization support in many subjects. If you are looking for something beyond what you already use, Vivaldi can be a good alternative for you. It may not be at a Chrome level in terms of performance, but if you are looking for an internet browser and tools that you can manage the details of, it is useful to have a look. In general, Vivaldi is an application that does everything adequately. It does not have a built-in VPN. But internally it offers mail, calendar, translation, and manageable tools (tab groups, etc).
I call them "sticky notes" but Front calls them Comments. It's a way to collaboratively make comments on messages sent to joint inboxes for folks to coordinate a response before it goes back to the sender.
When exchanging with someone using the Comments feature, someone can create a draft reply and then share it before it goes out. It also includes the typing indicator letting you know they are not just replying, but specifically working on a draft reply. These things are really great for individuals, or teams, that don't sit next to each other.
Tagging. It's a fairly simple concept, but very useful for classifying notes and being able to manage, what could be, a messy inbox. Additionally, the ability to have your own personal tags really allows the user to manage their own messages in a way that works best for them.
Zoom Meeting Integration as there are some clients who want to have a call immediately.
Tagging can be improved - looks scattered.
Calendly Integration, they have their own calendar appointment but it would be good if I don't need to leave the front to set up [calendar] appointments.
It's very easy to understand and use by new customer support agents as well. Be it a technology, product, or marketing person, we have trained most of the company folks to read and respond to customer conversations in their free time with the help of the Front app. It is also easy to set up for an admin and manage his/her team with communication rules.
The support is good, and it's definitely prompt, but still lags when it comes to technical requirements, as I guess they are slow in developing newer features fast. So no complaints in terms of responsiveness, but yeah, at times it's not very helpful when you need certain features or are blocked on things which can't be unblocked.
This is something I am not familiar but it seems like it is [available] in Gmail. Thus I cannot give any feedback about it. What I am sure about is Front works for our team and I see Zoom using the service in the Customer Success Organization in a long run.
Since Vivaldi has a calendar built-in in the browser only so it is very efficient to add new events and edit already scheduled events, We can manage multiple calendars as per our needs without added complexity because it has a user-friendly user interface, events can be defined as tasks so that we can track progress on the projects.
Quality- with all the benefits given, in just matter of time, all your organization will find it familiar and less effort is needed when composing emails.
Effectiveness- no one wants to miss an email, or never respond to a possible customer. Front will help you that. If you do not want to send that email now, you can set a timer and Front will send it for you later on.
Simplicity- Front is not the most difficult app to handle, indeed, it is too easy to learn. From the first moment you will have a guided tour and will learn all the good things that it has for you.
