Freshsales vs. Hunter

Generally speaking for small to mid sized team I really cannot recommend it enough. It has an excellent feature set, good amount of integrations, fairly customisable and backed by solid support. And the pricing is very competitive too. I feel like if your team is larger than that, you might want to look at other alternatives but for teams that size, its really perfect.

Incentivized

Hunter.io is very well suited for any sales rep who is building out lists of contacts for email outreach, or for marketer's looking to reach out to PR and marketing contacts for link building campaigns. The tool is a great free option if you are doing targeted, 1:1 personalized outreach and you need a few contacts. The tool can be expensive if you are needing to reach thousands of people. A paid version of Hunter.io is not a great fit if you already pay for another list building source such as Data.com or Discover.Org.

Incentivized

• Leads: organization, capture, integration
• Sales: organization, intelligent data about metrics, forecast
• APIs are very simple and stable to use, Zapier and 3ªpart integrations provided
• User experience, almost no training is needed to use the solution, more over, a great app for iOS and Android

Incentivized

• Provides email domains very well. While some companies have a different domain for their "info@xyz.com", Hunter is able to find the domain that is being used by individuals at the company.
• For American contacts in particular it is very good at finding personal phone numbers.
• Helps to enrich the contacts that might be in a company by providing a confirmed list of employees.
• As an extra - I really like how easy it is to use. You can input the contacts name and copy-paste from the chrome extension quickly and easily. This saves a load of time when you are trying to find the right address.

Incentivized

• Persistent and pervasive down time
• Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
• Slow and unhelpful customer service
• Account management doesn't understand our business or what we're trying to accomplish
• Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
• Lead and contact records have gone missing and FreshSales is unable to recover data

• There have been times when I've search Hunter for an address on a website and it came back with no results. Then If I search the site I've often found an email address or two. So I'm curious why it wasn't able to find it with the tool, even when I could on my own?
• I'm not sure what the reasons were exactly why LinkedIn ordered the cease and desist, but I had hoped they two companies could come to terms or that at the least LinkedIn would acquire Hunter. But alas, it's not been the case.

Incentivized

I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve

Incentivized

When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...

We are a smaller company and simply were not seeing the value in what we were paying Salesforce. We needed a robust opportunity and lead management system that was affordable and [Freshworks CRM (formerly Freshsales)] has provided us with that. We are now able to track leads, opportunities and funnels easily and quickly report on these to senior staff who rely on this information for their board meetings.

Incentivized

Hunter is a much more user-friendly version of Clearbit. I personally also find it to be more accurate than Clearbit. With Clearbit it felt like too many clicks to get to the information that you wanted. With Hunter, it is a simple copy - paste - click, to get the information you need. The additional list of contacts it provides and the verification source is also more readable.

Incentivized

• Freshsales has definitely had a positive impact on our sales. It's difficult to nail down the ROI it has generated, but it's well worth the cost.
• The savings is mostly in time spent on lead and client follow up, so we can handle more leads and projects with a smaller team.

Incentivized

• Hunter has vastly improved my efficiency as a seller. It saves a lot of time for a lot of different reasons.
• The ability to confirm target email addresses saves valuable time having to re-send the same email to one person with multiple different attempts.
• Hunter has a pretty generous free trial ability, which is worthwhile in order to try before you buy.

Incentivized