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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    FreshBooksMicrosoft Dynamics 365 Business Central
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    FreshBooksMicrosoft Dynamics 365 Business Central
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksMicrosoft Dynamics 365 Business Central
    Considered Both Products
    FreshBooks
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    FreshBooksMicrosoft Dynamics 365 Business Central
    Customization
    Comparison of Customization features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    API for custom integration9.330 Ratings5.817 Ratings
    Plug-ins9.026 Ratings5.815 Ratings
    Security
    Comparison of Security features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    Single sign-on capability10.01 Ratings7.418 Ratings
    Role-based user permissions10.041 Ratings10.021 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    Dashboards9.057 Ratings4.919 Ratings
    Standard reports8.855 Ratings5.823 Ratings
    Custom reports4.82 Ratings4.922 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    Accounts payable8.041 Ratings7.422 Ratings
    Accounts receivable9.455 Ratings6.921 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Global Financial Support00 Ratings5.310 Ratings
    Primary and Secondary Ledgers00 Ratings5.89 Ratings
    Journals and Reconciliations00 Ratings6.312 Ratings
    Configurable Accounting00 Ratings5.812 Ratings
    Standardized Processes00 Ratings5.813 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    Pricing8.839 Ratings2.018 Ratings
    Order entry9.337 Ratings5.818 Ratings
    Credit card processing9.841 Ratings2.012 Ratings
    Cost of goods sold10.01 Ratings2.016 Ratings
    Order Orchestration00 Ratings6.37 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    Pay calculation00 Ratings2.07 Ratings
    Benefit plan administration00 Ratings2.05 Ratings
    Direct deposit files00 Ratings2.06 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    Inventory tracking00 Ratings5.818 Ratings
    Automatic reordering00 Ratings5.811 Ratings
    Location management00 Ratings2.014 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    2% below category average
    Billing Management00 Ratings6.311 Ratings
    Cash and Asset Management00 Ratings6.312 Ratings
    Travel & Expense Management00 Ratings5.88 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings5.89 Ratings
    Period Close00 Ratings5.312 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    10% below category average
    Project Planning and Scheduling00 Ratings2.04 Ratings
    Task Insight for Project Managers00 Ratings2.04 Ratings
    Project Mobile Functionality00 Ratings2.04 Ratings
    Definable Resource Pools00 Ratings2.04 Ratings
    Grants Management
    Comparison of Grants Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    Award Lifecycle Management00 Ratings10.03 Ratings
    Procurement
    Comparison of Procurement features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    1% below category average
    Bids Analyzed and Compared00 Ratings2.04 Ratings
    Contract Authoring00 Ratings2.04 Ratings
    Contract Repository00 Ratings2.04 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings5.87 Ratings
    Supplier Management00 Ratings5.85 Ratings
    Risk Management
    Comparison of Risk Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    Risk Repository00 Ratings5.34 Ratings
    Control Management00 Ratings4.95 Ratings
    Control Efficiency Assessments00 Ratings5.84 Ratings
    Issue Detection00 Ratings5.35 Ratings
    Remediation and Certification00 Ratings5.34 Ratings
    Logistics
    Comparison of Logistics features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    Transportation Planning and Optimization00 Ratings2.03 Ratings
    Transportation Execution Management00 Ratings2.03 Ratings
    Trade and Customs Management00 Ratings2.03 Ratings
    Fulfillment Management00 Ratings1.04 Ratings
    Warehouse Workforce Management00 Ratings2.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    Production Process Design00 Ratings2.03 Ratings
    Production Management00 Ratings2.04 Ratings
    Configuration Management00 Ratings2.03 Ratings
    Work Execution00 Ratings2.03 Ratings
    Manufacturing Costs00 Ratings2.04 Ratings
    Supply Chain
    Comparison of Supply Chain features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    Forecasting00 Ratings1.06 Ratings
    Inventory Planning00 Ratings2.06 Ratings
    Performance Monitoring00 Ratings2.06 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of FreshBooks and Microsoft Dynamics 365 Business Central
    Feature
    FreshBooks
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    Proposal Management00 Ratings2.02 Ratings
    Product Master Data Management00 Ratings2.02 Ratings
    Best Alternatives
    FreshBooksMicrosoft Dynamics 365 Business Central
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    9.4
    (75 ratings)
    6.3
    (23 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    10.0
    (1 ratings)
    Usability
    9.6
    (20 ratings)
    9.0
    (3 ratings)
    Availability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking