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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    LessAccounting

    Score9.5 out of 10
    N/ALessAccounting is a simplified, core, cloud-based accounting platform for small businesses from LessAccounting.com based on Jacksonville, Florida. It contains expense management features (sorting by project and expense type, tracking and reminders), automated invoicing, simple business overview and reporting features (e.g. profit and loss reporting, balance sheet, receivables and payables reports, etc.), integration with bank account, document management and integration with many apps and…N/A
    Pricing
    FreshBooksLessAccounting
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksLessAccounting
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksLessAccounting
    Considered Both Products
    FreshBooks
    No answer on this topic
    LessAccounting.com
    Chose LessAccounting
    Quickbooks was a bit too complicated for us, FreshBooks didn't seem to offer a complete accounting system but was powerful for invoicing and Accounting by Wave was similar to Quickbooks in complexity. Since we've been with LessAccounting for over 5 years, new contenders have …
    Incentivized
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    FreshBooksLessAccounting
    Customization
    Comparison of Customization features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    LessAccounting
    8.4
    2 Ratings
    9% above category average
    API for custom integration9.330 Ratings9.52 Ratings
    Plug-ins9.026 Ratings7.22 Ratings
    Security
    Comparison of Security features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    LessAccounting
    10.0
    2 Ratings
    18% above category average
    Single sign-on capability10.01 Ratings10.01 Ratings
    Role-based user permissions10.041 Ratings10.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    LessAccounting
    9.7
    2 Ratings
    21% above category average
    Dashboards9.057 Ratings9.52 Ratings
    Standard reports8.855 Ratings9.52 Ratings
    Custom reports4.82 Ratings10.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    LessAccounting
    9.4
    2 Ratings
    19% above category average
    Accounts payable8.041 Ratings10.01 Ratings
    Accounts receivable9.455 Ratings8.01 Ratings
    Cash management7.03 Ratings8.62 Ratings
    Bank reconciliation7.02 Ratings10.02 Ratings
    Expense management6.651 Ratings9.12 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings9.52 Ratings
    Fixed asset management00 Ratings10.01 Ratings
    Electronic tax filing00 Ratings8.01 Ratings
    Intercompany Accounting00 Ratings9.52 Ratings
    Journals and Reconciliations00 Ratings10.01 Ratings
    Configurable Accounting00 Ratings10.02 Ratings
    Centralized Rules Framework00 Ratings10.01 Ratings
    Standardized Processes00 Ratings10.01 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    LessAccounting
    8.0
    1 Ratings
    3% above category average
    Pricing8.839 Ratings8.01 Ratings
    Order entry9.337 Ratings8.01 Ratings
    Credit card processing9.841 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and LessAccounting
    Feature
    FreshBooks
    -
    Ratings
    LessAccounting
    9.5
    1 Ratings
    20% above category average
    Pay calculation00 Ratings9.01 Ratings
    Direct deposit files00 Ratings10.01 Ratings
    Best Alternatives
    FreshBooksLessAccounting
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksLessAccounting
    Likelihood to Recommend
    9.4
    (75 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    10.0
    (1 ratings)
    Usability
    9.6
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksLessAccounting
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    LessAccounting.com
    If you are an entrepreneur and you want to focus on building your business, start with Less Accounting. It's a full-blown accounting system that has a simple implementation and it can connect to your financial accounts to automate many parts of the business. Our 1st four years of business, we worked without a bookkeeper at all due to the level of automation.
    It is not limited in any regard and is not simply for invoicing or tracking hours, it more or less does everything. Perhaps one area that it wouldn't be ideal is for firms that need to have more rigid accounting, with charts of accounts etc for industries that are audited or highly regulated.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    LessAccounting.com
    • Categorize Expenses Automatically
    • Profit and loss Statements
    • Interfaces with Credit Union
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    LessAccounting.com
    • With the flexibility comes room for folks not adhering to specific accounts. There is no numeric chart of accounts so at times you will see 2 line items for a single item. We tend to overcome this limitation with extensive tagging.
    • Invoices and sales orders don't have an obvious way to assign credit to specific salespeople or consultants. We reached out to LA and they have shown us a different way to do this which we'll try soon.
    • The visual interface can use some sprucing up. It's easy to navigate but I believe the navigation can be slightly improved. I do find myself hitting the back button to get into other parts of the app.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    LessAccounting.com
    It works, it keeps our historical data and is easy to use
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    LessAccounting.com
    No answers on this topic
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
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    LessAccounting.com
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    LessAccounting.com
    No answers on this topic
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    LessAccounting.com
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    LessAccounting.com
    I had been with QuickBooks for a few years (unwillingly) at the behest of accountants. It took me a while to realize there were other options out there and I needed to begin a hunt to find them. I found LessAccounting. While it's not the most appealing software, it sure helped me see the breakdown of things and allowed me to reconcile my books without feeling like I needed a degree in Accounting.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    LessAccounting.com
    • + Less time worrying about my accounting
    • + actually reconciling my books at the end of each month or quarter
    • + being able to access my P+L anytime!
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking