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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreePBX

    Score7.9 out of 10
    N/AThe FreePBX EcoSystem has developed over the past decade to become a widely deployed Open Source PBX platform in use across the world today. Sangoma now offers and supports the FreePBX appliance, a purpose-built, performant PBX solution designed and tested for optimal performance, and the only officially supported hardware solution for FreePBX. The appliance comes preloaded with the FreePBX Distro and includes a one-year warranty.N/A
    Pricing
    FreePBX
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    FreePBX
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    FreePBX
    Considered Both Products
    Sangoma
    Chose FreePBX
    FreePBX is as functional and easier to set up and manage, at least compared to the version of UCM we were on. The menus are more intuitive and you do not need to have Cisco command-line memorized to make things work. Plus, there is no cost overhead with an open-source software.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    FreePBX
    Small Businesses
    Sangoma Asterisk
    Score8 out of 10
    Medium-sized Companies
    3CX
    Score8.6 out of 10
    Enterprises
    Sangoma Asterisk
    Score8 out of 10
    All AlternativesView all alternatives
    User Ratings
    FreePBX
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    FreePBX
    Likelihood to Recommend
    Sangoma
    FreepBX is a great product if you are able and willing to manage your own PBX system. It requires some know-how to set up but once running, it works very well. There is a large community that helps answer questions, but it isn't "plug and play" so you will need to be able to research and troubleshoot your own issues (or pay for support).
    Incentivized
    Read full review
    Pros
    Sangoma
    • Standard telephony.
    • VM to email.
    • Firewall
    • Expandable extensions.
    Incentivized
    Read full review
    Cons
    Sangoma
    • Phone integration/firmware can be clunky and has a learning curve.
    • Relies on crowd sourcing information as expected for open-source.
    • Requires some moderate expertise for setup.
    Incentivized
    Read full review
    Alternatives Considered
    Sangoma
    FreePBX is as functional and easier to set up and manage, at least compared to the version of UCM we were on. The menus are more intuitive and you do not need to have Cisco command-line memorized to make things work. Plus, there is no cost overhead with an open-source software.
    Incentivized
    Read full review
    Return on Investment
    Sangoma
    • Drastically reduced our direct telephony cost as we don't need to have the hardware and support.
    • Very functional and added new functionality that we did not have previously.
    Incentivized
    Read full review
    ScreenShots