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FreeConferenceCall.com vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConferenceCall.com

    Score5.6 out of 10
    N/AFreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.

    $4

    per month

    Skype for Business / Lync (discontinued)

    Score8.8 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Editions & Modules
    Suggested Amount
    $4
    per month
    Average Amount
    $8.21
    per month
    Market Rate
    $15
    per month
    Pay what you can
    Customized
    No answers on this topic
    Offerings
    Pricing Offerings
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.—
    More Pricing Information
    Community Pulse
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Considered Both Products
    FreeConferenceCall.com
    Chose FreeConferenceCall.com
    FreeConferenceCall is a GREAT option for cost-conscious entrepreneurs - especially when you're starting out.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    80%
    Would buy again
    84 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    94%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    92%
    Happy with the feature set
    97 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    93%
    Implementation went as expected
    56 Answers
    Features
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    8.7
    10 Ratings
    9% above category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Hosted PBX9.03 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates7.52 Ratings00 Ratings
    Call reports8.18 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    8.0
    8 Ratings
    5% below category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules8.01 Ratings00 Ratings
    Call recording8.18 Ratings00 Ratings
    Call park8.02 Ratings00 Ratings
    Call screening8.03 Ratings00 Ratings
    Message alerts8.04 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    6.4
    10 Ratings
    22% below category average
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    1% below category average
    Video conferencing4.76 Ratings7.01 Ratings
    Audio conferencing4.710 Ratings8.01 Ratings
    Video screen sharing8.05 Ratings8.01 Ratings
    Instant messaging8.03 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    8.0
    2 Ratings
    1% above category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS8.02 Ratings00 Ratings
    Mobile app for Android8.02 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    11% above category average
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    9% below category average
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of FreeConferenceCall.com and Skype for Business / Lync (discontinued)
    Feature
    FreeConferenceCall.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    18% below category average
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    Best Alternatives
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Small Businesses
    Zoom Phone
    Score9 out of 10
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    5.2
    (12 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (14 ratings)
    Support Rating
    9.5
    (3 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    User Testimonials
    FreeConferenceCall.comSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    FreeConferenceCall.com
    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Incentivized
    Read full review
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Pros
    FreeConferenceCall.com
    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Incentivized
    Read full review
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cons
    FreeConferenceCall.com
    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Likelihood to Renew
    FreeConferenceCall.com
    It is so user friendly.
    Incentivized
    Read full review
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Usability
    FreeConferenceCall.com
    I am and have been extremely pleased with my use of this product.
    Incentivized
    Read full review
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Support Rating
    FreeConferenceCall.com
    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Incentivized
    Read full review
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    Implementation Rating
    FreeConferenceCall.com
    It's a no brainer!
    Incentivized
    Read full review
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Alternatives Considered
    FreeConferenceCall.com
    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Incentivized
    Read full review
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Return on Investment
    FreeConferenceCall.com
    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Incentivized
    Read full review
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    ScreenShots