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Kount, an Equifax company vs. aiReflex by Fraud.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kount, an Equifax company

    Score8.6 out of 10
    N/AKount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.N/A

    aiReflex

    N/AN/AaiReflex from Fraud.com is an omnichannel transactional orchestration and AI fraud detection solution, providing a definitive and final risk score to deliver precise and fair user experiences. The vendor states it scores events in under two milliseconds, offering a 360 degree view of the customer, explainable AI, threat-centric cases & link analysis.N/A
    Pricing
    Kount, an Equifax companyaiReflex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Kount, an Equifax companyaiReflex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Kount, an Equifax companyaiReflex
    Considered Both Products
    Kount, an Equifax company
    No answer on this topic
    Fraud.com
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    No answers on this topic
    User Ratings
    Kount, an Equifax companyaiReflex
    Likelihood to Recommend
    8.9
    (16 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Kount, an Equifax companyaiReflex
    Likelihood to Recommend
    Kount, an Equifax company
    Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
    Incentivized
    Read full review
    Fraud.com
    No answers on this topic
    Pros
    Kount, an Equifax company
    • Business to Client Interaction - Midigator employees respond quickly to client requests
    • Empowers their employees to make decisions in the best interest of the client they are serving
    • Helps prevent chargebacks/disputes
    • Saves their clients time and money
    • Ease of use
    • Consolidates multiple MIDs under one room for easy management and monitoring
    • Prices their products and services competitively
    Incentivized
    Read full review
    Fraud.com
    No answers on this topic
    Cons
    Kount, an Equifax company
    No answers on this topic
    Fraud.com
    No answers on this topic
    Likelihood to Renew
    Kount, an Equifax company
    Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.
    Incentivized
    Read full review
    Fraud.com
    No answers on this topic
    Usability
    Kount, an Equifax company
    No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.
    Incentivized
    Read full review
    Fraud.com
    No answers on this topic
    Alternatives Considered
    Kount, an Equifax company
    We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
    Incentivized
    Read full review
    Fraud.com
    No answers on this topic
    Return on Investment
    Kount, an Equifax company
    No answers on this topic
    Fraud.com
    No answers on this topic
    ScreenShots

    aiReflex Screenshots

    Screenshot of aiReflex FeaturesScreenshot of AI EngineScreenshot of Policy EngineScreenshot of Omnichannel Case ManagerScreenshot of Journey OrchestrationScreenshot of Link Analysis