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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FrameworkLTC

    Score4 out of 10
    N/AFrameworkLTC is specifically a closed-door specialty pharmacy management software, from SoftWriters headquartered in Pittsburgh.N/A

    Rcopia

    N/AN/ARcopia is an e-prescribing software from DrFirst, headquartered in Rockville, Maryland.N/A
    Pricing
    FrameworkLTCRcopia
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FrameworkLTCRcopia
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    FrameworkLTCRcopia
    Likelihood to Recommend
    4.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FrameworkLTCRcopia
    Likelihood to Recommend
    SoftWriters
    FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
    Incentivized
    Read full review
    DrFirst
    No answers on this topic
    Pros
    SoftWriters
    • Product flexibility
    • Tailored business rules for each client facility
    • Integration with most modern EHR platforms.
    Incentivized
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    DrFirst
    No answers on this topic
    Cons
    SoftWriters
    • Code quality
    • Understanding how LTC pharmacies operate and do business in reality.
    • Requires "fat client" installation and maintenance.
    • Customer support often learns more about errors and resolutions from our team than we learn from customer support.
    Incentivized
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    DrFirst
    No answers on this topic
    Usability
    SoftWriters
    Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.
    Incentivized
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    DrFirst
    No answers on this topic
    Support Rating
    SoftWriters
    New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.
    Incentivized
    Read full review
    DrFirst
    No answers on this topic
    Alternatives Considered
    SoftWriters
    FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.
    Incentivized
    Read full review
    DrFirst
    No answers on this topic
    Return on Investment
    SoftWriters
    • Allowed for expansion to multiple lines of business.
    • Better control over inventory and pricing.
    • A data structure that allows sophisticated analysis using third-party data visualization tools.
    Incentivized
    Read full review
    DrFirst
    No answers on this topic
    ScreenShots