Foxtrot RPA (discontinued) vs. Hyland RPA

Nintex is well-suited for any application that does not have record import features.

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.

• Mass updating of account records.
• Works well scraping data from web sites.
• Can update any type of electronic record/application.

• Configurability
• Transparency
• Ease of Implementation

Incentivized

• It could use better handling of emulator response times and states. For example, oftentimes the tool moves faster than the emulator can perform tasks and the whole process can crash, forcing the user to start over.
• It could use a drag and drop workflow interface, which might make it easier to create complex scripts.

Incentivized

• Lack of dedicated support
• Documentation
• Training

Incentivized

Foxtrot is the best data automation software on the market. Especially for the price and cost savings. I have been able to do so much data integrity clean up over the years to keep our system clean.

Incentivized

Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time

Incentivized

Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.

Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.

Foxtrot does not have nearly as much in terms of functionality and workflow tools. It is primarily meant for automating and creating scripts that help with mainframe-based maintenance and migration tasks. In addition, it is very efficient in simulating the actions of an individual for daily and manual tasks. We selected Foxtrot because it was the tool that was recommended by the main vendor we needed to interface with, and industry-wide it was the main tool being used by other financial institutions with similar platforms to perform the tasks that we bought the platform to perform.

Incentivized

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time

Incentivized

• As previously mentioned, Foxtrot has allowed us to become infinitely more efficient in handling mass maintenance scenarios within the organization. It has allowed us to go from development to deployment often within a couple of days including testing.
• It has further allowed for the remote automation of manual tasks performed on a daily basis and freed up that time so that the resources can be more efficient within their functions and get more things done.
• The tool has allowed for the creation of several template scripts that can be utilized anytime for similar situations, which has made us even more efficient in that the development of the script only happens one time and provides for infinite uses without any additional overhead.

Incentivized

• Reduced the need to hire additional staff
• 90-100% coverage of contract settling
• Reducing errors

Incentivized