TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fortra’s Automate

    Score8 out of 10
    N/AFortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.N/A

    SS&C Blue Prism

    Score8.9 out of 10
    N/ASS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
    Pricing
    Fortra’s AutomateSS&C Blue Prism
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fortra’s AutomateSS&C Blue Prism
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Fortra’s AutomateSS&C Blue Prism
    Considered Both Products
    Fortra
    No answer on this topic
    SS&C Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Fortra’s AutomateSS&C Blue Prism
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.8 out of 10
    IBM Robotic Process Automation
    Score8.8 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.8 out of 10
    UiPath Automation Platform
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fortra’s AutomateSS&C Blue Prism
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (19 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.5
    (2 ratings)
    User Testimonials
    Fortra’s AutomateSS&C Blue Prism
    Likelihood to Recommend
    Fortra
    It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
    Incentivized
    Read full review
    SS&C Technologies
    Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

    However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.
    Incentivized
    Read full review
    Pros
    Fortra
    • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
    • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
    • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
    Incentivized
    Read full review
    SS&C Technologies
    • Storing information from email in a standard data set
    • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
    • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
    Incentivized
    Read full review
    Cons
    Fortra
    • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
    • An "OR" in their conditional statements - currently there is only "AND".
    • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
    Incentivized
    Read full review
    SS&C Technologies
    • Surface Automation - The tool is not working well with certain applications hosted on Citrix
    • Provide more integrations with excel as majority of the business process use excel
    • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
    Incentivized
    Read full review
    Usability
    Fortra
    It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
    Incentivized
    Read full review
    SS&C Technologies
    Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.
    Incentivized
    Read full review
    Support Rating
    Fortra
    Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
    Incentivized
    Read full review
    SS&C Technologies
    Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
    Incentivized
    Read full review
    Alternatives Considered
    Fortra
    Incentivized
    Read full review
    SS&C Technologies
    Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
    Incentivized
    Read full review
    Return on Investment
    Fortra
    • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
    • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
    Incentivized
    Read full review
    SS&C Technologies
    • For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
    • Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
    • When it comes to pricing, I personally feel that it is costlier.
    Incentivized
    Read full review
    ScreenShots

    Fortra’s Automate Screenshots

    Product screenshotProduct screenshot