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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fortra’s Automate

    Score8 out of 10
    N/AFortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.N/A

    Kissflow

    Score6.8 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    Pricing
    Fortra’s AutomateKissflow
    Editions & Modules
    No answers on this topic
    Small Business
    $1500
    per month
    Offerings
    Pricing Offerings
    Fortra’s AutomateKissflow
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    Fortra’s AutomateKissflow
    Low-Code Development
    Comparison of Low-Code Development features of Fortra’s Automate and Kissflow
    Feature
    Fortra’s Automate
    -
    Ratings
    Kissflow
    7.2
    1 Ratings
    15% below category average
    Drag-and-drop Interfaces00 Ratings8.01 Ratings
    Platform Security00 Ratings8.01 Ratings
    Platform User Management00 Ratings6.01 Ratings
    Reusability00 Ratings8.01 Ratings
    Platform Scalability00 Ratings6.01 Ratings
    Best Alternatives
    Fortra’s AutomateKissflow
    Small Businesses
    No answers on this topic
    Zoho Creator
    Score9.5 out of 10
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.8 out of 10
    AppSheet
    Score9 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.8 out of 10
    OutSystems
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fortra’s AutomateKissflow
    Likelihood to Recommend
    10.0
    (4 ratings)
    6.0
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.7
    (2 ratings)
    User Testimonials
    Fortra’s AutomateKissflow
    Likelihood to Recommend
    Fortra
    It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Pros
    Fortra
    • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
    • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
    • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Cons
    Fortra
    • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
    • An "OR" in their conditional statements - currently there is only "AND".
    • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortra
    No answers on this topic
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Usability
    Fortra
    It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Support Rating
    Fortra
    Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Alternatives Considered
    Fortra
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Return on Investment
    Fortra
    • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
    • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    ScreenShots

    Fortra’s Automate Screenshots

    Product screenshotProduct screenshot

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions