FortiMail vs. Webroot Email Security Powered by Zix

FortiMail is a very flexible solution easy to install and use, any organization can use it whenever they require a virtual, physical, or cloud instance. Also, it is great to have an email archiver out of the box, you do not need any external product for it. The only thing that organizations need to consider before purchasing is service bundles - with the additional cost you can get Content Disarm and Reconstruction, URL click protection, Cloud Sandboxing, etc. (included in Enterprise Advanced Threat
Protection Bundle).

Incentivized

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Incentivized

• FortiMail adds another layer of protection to attack through emails.
• FortiMail is very flexible and and can be tuned to your needs.
• FortiMail is very easy to set up and configure.

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• I would like to see a recommended config come base on the box.
• I would like to see a secure score type area.

Incentivized

• Ease of use. Other competitors platform is WAY easier to use and customize.
• You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
• The Zix Protect platform is a complete joke to customize and use.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with Microsoft Exchange. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.

Incentivized

Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound email encryption feature of Zix, and I think that has some serious competitive advantages over something like Proofpoint, and so it is nice to have that all in one platform.

Incentivized

• It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means.
• The costs are very accessible.
• Easy deployment and implementation.

Incentivized

• Users have improved at identifying spam.
• Fewer false positives are coming through.
• It has identified a lot of security holes from vendors (e.g. most vendors using outdated extensions that we are now able to block, creating a discussion with our users).

Incentivized