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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Forms

    Score7.9 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Surveypal

    Score6 out of 10
    N/ASurveypal is a drag-and-drop survey software with key capabilities such as collaboration, integrations with third-party applications like the Microsoft Office Suite, Google Drive, and Salesforce, and mobile accessibility.N/A
    Pricing
    Formstack FormsSurveypal
    Editions & Modules
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Formstack FormsSurveypal
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
    More Pricing Information
    Community Pulse
    Formstack FormsSurveypal
    Considered Both Products
    Formstack
    No answer on this topic
    Surveypal Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Formstack FormsSurveypal
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    7.2
    63 Ratings
    10% below category average
    Surveypal
    -
    Ratings
    Survey templates7.555 Ratings00 Ratings
    Themes4.556 Ratings00 Ratings
    Custom logo/branding9.560 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    7.5
    60 Ratings
    13% below category average
    Surveypal
    -
    Ratings
    Changes to live survey5.555 Ratings00 Ratings
    Question design help8.01 Ratings00 Ratings
    Multiple question types9.060 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    6.6
    60 Ratings
    22% below category average
    Surveypal
    -
    Ratings
    Survey logic flexibility6.660 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    8.3
    61 Ratings
    2% above category average
    Surveypal
    -
    Ratings
    Response tracking10.01 Ratings00 Ratings
    Data export10.061 Ratings00 Ratings
    Standard reports5.658 Ratings00 Ratings
    Custom reports5.650 Ratings00 Ratings
    Analytics10.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    10.0
    59 Ratings
    14% above category average
    Surveypal
    -
    Ratings
    Access controls10.057 Ratings00 Ratings
    Compliance10.051 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Formstack Forms and Surveypal
    Feature
    Formstack Forms
    8.0
    1 Ratings
    3% below category average
    Surveypal
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    User Ratings
    Formstack FormsSurveypal
    Likelihood to Recommend
    8.0
    (76 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    4.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Formstack FormsSurveypal
    Likelihood to Recommend
    Formstack
    No answers on this topic
    Surveypal Inc.
    No answers on this topic
    Pros
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    Cons
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    Likelihood to Renew
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    Usability
    Formstack
    No answers on this topic
    Surveypal Inc.
    No answers on this topic
    Support Rating
    Formstack
    No answers on this topic
    Surveypal Inc.
    No answers on this topic
    Implementation Rating
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    Alternatives Considered
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    Return on Investment
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    Surveypal Inc.
    No answers on this topic
    ScreenShots