Formstack Forms vs. Mitratech HotDocs

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).

Incentivized

If you are doing transactional documents, HotDocs is a game-changer. If there are only a few select variables that change while the remainder of the work mostly consists of form language, this is a program that will dramatically increase efficiency. Even the most technical and dense documents can be turned into a template, as long as you are willing to take the time to invest in future time saving. However, if the majority of the work that you are doing is not constantly repeating, this may not be the software for you.

Incentivized

• Formstack allowed us to customize the look and feel of our forms to match our branding. It was easy for our engineers to integrate the forms within our onboarding process to deliver a seamless experience.
• Formstack integrates well with HubSpot, our marketing automation platform of choice.
• Formstack offered us a lot of flexibility in the types/formats of questions we could deploy (open-ended text, multi-choice, single choice, etc.). This made it easy to get data the way we wanted and facilitated getting that data into HubSpot.

Incentivized

• Easy to use and quick when it comes to creating documents
• Template personalization can range from simple to quite complex
• The engine is continually running and producing papers swiftly and effortlessly

Incentivized

• Buggy Updates: Formstack tends to make on-the-fly updates that break features. We run into this about once a year
• Appearance: the forms are starting to look dated compared to some of the competitors (looking at you, Typeform)
• Dynamic Data: passing data from one field to another is not-exactly doable
• Paid Add-Ons: the price for Formstack is already an arm and a leg; the fact that they have additional monthly paid add-ons is frustrating
• User Limits: user accounts barely do anything outside of 'view/edit' permissions, thus the low volume allocated seems a bit greedy at $10/user/mo for more

Incentivized

• HotDocs is difficult to develop new documents as it's as complicated as programming at times. I often have to call for assistance.
• The tables can be frustrating. It makes it hard to insert between items as you have to make sure it doesn't offset other areas.

Incentivized

Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.

Incentivized

I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.

Incentivized

If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?

Formstack has awesome support! They are always quick to respond and genuinely care for their clients' success. They will work with you to find a solution or let developers know about your feature request. There are a few things on the feature request forum that I wish they would implement sooner, but I am at least grateful that they give clients a space to voice their ideas and take them into consideration.

Incentivized

The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.

Incentivized

We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.

Incentivized

If you use WordPerfect X9 - choose"no word-processing software."

Incentivized

Formstack just had more versatility. We had to start in a rush and they gave us what we needed to hit the ground running. They didn't delay or bog us down with complicated sales pitches, and didn't leave us in the dark on what to do. We didn't need to google how to use the program!

Incentivized

Hotdocs as compared to Legito is better because of many reasons. The subscription pricing of Legito is too expensive as compared to Hotdocs. Secondly, it doesn't integrate well with Microsoft Word as compared to Hotdocs. Thirdly, Legito is only web based where as Hotdocs can be used online as well as it has a desktop version too

Incentivized

• Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
• Immediate response - those that submit forms receive immediate response that their form has been submitted.

Incentivized

• It makes it easy to fill out the form.
• I really only use it for the one form, it doesn't do as well with the other forms.

Incentivized