Forescout Platform vs. Symantec Advanced Threat Protection

I strongly recommend using it in networks where many machines enter, it is essential to have a capture of all ids, mac etc to prevent and detect unauthorized machines.We are in the technological era and there is a lot of technological robotization looking for weak systems to enter.Invest in greater security and that does not happen to you.

Incentivized

I think Symantec ATP is more of a medium or large-scale product where a company has a lot of endpoints. It is burdensome for smaller companies with limited IT support to try and get the product up and running. In addition I feel the new own, Broadcomm, is also trying to angle their product more to the large customer base. A medium or large scale customer in the need of end-to-end protection for their network really cannot go wrong with the product once configured correctly.

Incentivized

• Great in monitoring what applications versions are running and on what devices.
• Good identification of unmanaged devices and segregating them.
• Endpoint visibility.

Incentivized

• It was easy to install on machines in an active directory environment, and maintain/update whenever we needed without having to physically go to clients.
• The interface was pretty well locked down for clients, which was good in order to stop accidental meddling.
• Symantec has good online resources for current threats, including messages or warning signs and what to do/where to find them on a machine in case SATP cannot deal with it on its own.

Incentivized

• Grow the Forescout community to help in addressing concern for a larger audience via channels
• More training and demos for latest FS versions released
• GUI can be made more interactive and aesthetic in appearance

Incentivized

• Supplier support - Really dire. Technical support off shore was passable, but account management was non existent. Really reflects on Symantec poorly given our spend per annum with them.
• Cost per annum. At the upper end of protection systems. With little or no account support this was poor value.
• Proactive communications with customer

Incentivized

Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking

Incentivized

There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto

Incentivized

They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.

Incentivized

Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.

Incentivized

No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation

Incentivized

CounterACT was the product that was able to do exactly what we were looking to accomplish and that was to block non-company owned devices from connecting to our network based on our criteria. It will allow us to decide if a blocked device should be allowed on our network temporarily

Incentivized

Proofpoint Advanced Threat Protection is a software with a high potential to detect and respond quickly to threats that target email, however Symantec Advanced Threat Protection provides a more complete protection that protects the entire network or devices and endpoints that are managed on a daily basis and has incredible ease of use. While Proofpoint Advanced Threat Protection is not a software that is very easy to use, it requires high maintenance and its protection is based on attacks that enter through email; this is why Symantec Advanced Threat Protection was finally chosen.

Incentivized

• We have been able to achieve deeper levels of security.
• It has been able to counter most threats through the detection of rogue devices and segregating them.
• Fostered accountability as guests' devices is signed in by employees so as to track activities they may be undertaking.

Incentivized

• We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
• Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
• Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.

Incentivized