TrustRadius: an HG Insights company

Forcepoint Data Loss Prevention vs. ServiceNow Governance, Risk, and Compliance

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Forcepoint DLP

    Score6.2 out of 10
    N/AForcepoint DLP promises to address human-centric risk by providing visibility and control everywhere your people work and everywhere your data resides. Security teams apply user-risk scoring to focus on the events that matter most and to accelerate compliance with global data regulations. The vendor promises these benefits: Accelerate compliance Empower people to protect data Advanced detection and controls that follow the data RESPOND…N/A

    ServiceNow Governance, Risk, and Compliance

    Score8.1 out of 10
    N/AServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.N/A
    Pricing
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Considered Both Products
    Forcepoint
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    19 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Data Preparation
    Comparison of Data Preparation features of Forcepoint Data Loss Prevention and ServiceNow Governance, Risk, and Compliance
    Feature
    Forcepoint Data Loss Prevention
    2.0
    1 Ratings
    102% below category average
    ServiceNow Governance, Risk, and Compliance
    -
    Ratings
    Data Encryption2.01 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Forcepoint Data Loss Prevention and ServiceNow Governance, Risk, and Compliance
    Feature
    Forcepoint Data Loss Prevention
    -
    Ratings
    ServiceNow Governance, Risk, and Compliance
    8.5
    10 Ratings
    12% above category average
    Common repository of GRC items00 Ratings8.610 Ratings
    Risk management00 Ratings9.010 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings7.610 Ratings
    GRC policy management00 Ratings8.410 Ratings
    Incident management00 Ratings8.89 Ratings
    Best Alternatives
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Symantec Data Loss Prevention
    Score4.3 out of 10
    No answers on this topic
    Enterprises
    Symantec Data Loss Prevention
    Score4.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Likelihood to Recommend
    2.1
    (34 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    7.6
    (7 ratings)
    -
    (0 ratings)
    Usability
    2.0
    (2 ratings)
    7.3
    (4 ratings)
    Support Rating
    5.3
    (12 ratings)
    7.4
    (4 ratings)
    User Testimonials
    Forcepoint DLPServiceNow Governance, Risk, and Compliance
    Likelihood to Recommend
    Forcepoint
    -Where companies need to secure their attachment, which goes outside, means from their company to outside -Where companies need to ensure their client's personal information -Where companies need DLP. They need to look for Forcepoint only, as they have the upper hand over the rest of their competitors.
    Incentivized
    Read full review
    ServiceNow
    Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
    Incentivized
    Read full review
    Pros
    Forcepoint
    • It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
    • This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
    • This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
    • I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.
    Incentivized
    Read full review
    ServiceNow
    • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
    • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
    • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
    Incentivized
    Read full review
    Cons
    Forcepoint
    • Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis.
    • However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only.
    Incentivized
    Read full review
    ServiceNow
    • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
    • Easier way to implement workflow.
    • Offering better metrics without buying add-on tools.
    Incentivized
    Read full review
    Likelihood to Renew
    Forcepoint
    We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Forcepoint
    For us, Forcepoint Data Loss Prevention was difficult to administer, did not work well when it did work, was incredibly expensive for the feature set you get, and was difficult to uninstall when we moved on from the software. Once it was fully set up, it worked occasionally for us.
    Incentivized
    Read full review
    ServiceNow
    I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
    Incentivized
    Read full review
    Support Rating
    Forcepoint
    Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
    Incentivized
    Read full review
    ServiceNow
    It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
    Incentivized
    Read full review
    Alternatives Considered
    Forcepoint
    User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.
    Incentivized
    Read full review
    ServiceNow
    We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.
    Incentivized
    Read full review
    Return on Investment
    Forcepoint
    • The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss.
    • There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity.
    Incentivized
    Read full review
    ServiceNow
    • Effective Enterprise Risk Management
    • Holistic Real-time Monitoring of your technology and Risk
    • Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
    Read full review
    ScreenShots