Forcepoint CASB vs. Sophos Intercept X

I would not recommend it as I think the product needs better integration with other Forcepoint products and better technical support. In some cases, Forcepoint closes my tickets without an answer. On the other hand, integration is useless in some cases. A working OCR would be appreciated in the future, as well as a better DLP. The admin webpage had some problems, sometimes it didn't load correctly. And don't even try to use it on a mobile, it never works. I think the product is good, but it needs better integration (and the integration should work!!) and in my opinion, it's not a finished product. On a scale from 1 to 10, I would give it a 5.

Incentivized

Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you.

Incentivized

• Integration with Forcepoint DLP.
• Excellent in monitoring shadow IT.
• Cloud Monitoring can be conducted.
• UEBA is excellent.

Incentivized

• Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy.
• Sophos is very good at protecting endpoints against viruses and other malware.
• Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected.

Incentivized

• Better reports
• Better technical support
• Better integration with other solutions as proxy and onpremise DLP
• Did I say better support?

Incentivized

• The migration from on-prem sophos to cloud sophos, could have been a little more seamless
• Would love to get more insight on what was blocked or flagged and what it was trying to do
• Better and more granular feature management from group policies

Incentivized

We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.

Incentivized

The platform is really good but needs a lot of customization and effort. Need to build an AI platform that will help in customizations.

Incentivized

The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.

The expertise is highly lacking in the implementation side.

Incentivized

Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Incentivized

Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site

Incentivized

The interface of both the softwares is complex, but Forcepoint is certainly more complicated. But once you get past that, it is quite smooth and offers a lot of amazing features. It is one of the best options for remote security, although I would love to see more features - like encryption. The one place where it truly lacks is customer service, and since it has such an intricate implementation procedure, this one carries a lot of weight and needs to be improved to make this software even more accessible.

Incentivized

I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago

Incentivized

• It has made remote security accessible and easy
• Allowed the prevention of data breach
• It was quite complicated in the beginning and caused our team unnecessary stress

Incentivized

• Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars.
• By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department.
• Initial setup was cumbersome and cost us .1 FTE in additional costs the first year.

Incentivized