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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score10 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Nimble

    Score9.8 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    FollowUp CRMNimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    FollowUp CRMNimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FollowUp CRMNimble
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    FollowUp CRMNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Nimble
    Feature
    Followup CRM
    9.1
    12 Ratings
    17% above category average
    Nimble
    8.5
    30 Ratings
    10% above category average
    Customer data management / contact management10.012 Ratings9.529 Ratings
    Workflow management10.010 Ratings8.428 Ratings
    Territory management6.18 Ratings8.724 Ratings
    Opportunity management10.010 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings9.429 Ratings
    Contract management10.010 Ratings8.523 Ratings
    Quote & order management8.96 Ratings6.621 Ratings
    Interaction tracking10.09 Ratings9.227 Ratings
    Channel / partner relationship management7.27 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Nimble
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    Nimble
    8.1
    22 Ratings
    7% above category average
    Case management10.08 Ratings7.922 Ratings
    Call center management10.05 Ratings8.220 Ratings
    Help desk management10.06 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Nimble
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    Nimble
    8.7
    27 Ratings
    14% above category average
    Lead management10.08 Ratings8.426 Ratings
    Email marketing10.05 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Nimble
    Feature
    Followup CRM
    9.5
    10 Ratings
    22% above category average
    Nimble
    8.2
    29 Ratings
    8% above category average
    Task management10.010 Ratings8.529 Ratings
    Billing and invoicing management8.43 Ratings8.418 Ratings
    Reporting10.09 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Nimble
    Feature
    Followup CRM
    9.7
    11 Ratings
    25% above category average
    Nimble
    8.9
    27 Ratings
    16% above category average
    Forecasting9.06 Ratings8.923 Ratings
    Pipeline visualization10.09 Ratings8.827 Ratings
    Customizable reports10.09 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Nimble
    Feature
    Followup CRM
    9.8
    7 Ratings
    27% above category average
    Nimble
    8.6
    29 Ratings
    14% above category average
    Custom fields10.07 Ratings9.029 Ratings
    Custom objects9.04 Ratings8.322 Ratings
    Scripting environment10.05 Ratings8.518 Ratings
    API for custom integration10.04 Ratings8.820 Ratings
    Security
    Comparison of Security features of Followup CRM and Nimble
    Feature
    Followup CRM
    10.0
    10 Ratings
    18% above category average
    Nimble
    9.3
    26 Ratings
    11% above category average
    Single sign-on capability10.08 Ratings9.424 Ratings
    Role-based user permissions10.07 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Nimble
    Feature
    Followup CRM
    10.0
    3 Ratings
    31% above category average
    Nimble
    8.4
    29 Ratings
    13% above category average
    Social data10.03 Ratings8.429 Ratings
    Social engagement10.02 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Nimble
    Feature
    Followup CRM
    7.7
    3 Ratings
    5% above category average
    Nimble
    8.8
    25 Ratings
    18% above category average
    Marketing automation10.03 Ratings8.725 Ratings
    Compensation management5.52 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Nimble
    Feature
    Followup CRM
    10.0
    4 Ratings
    31% above category average
    Nimble
    8.3
    27 Ratings
    12% above category average
    Mobile access10.04 Ratings8.327 Ratings
    Best Alternatives
    FollowUp CRMNimble
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMNimble
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)
    User Testimonials
    FollowUp CRMNimble
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots