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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score10 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
    Pricing
    FollowUp CRMLasso CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FollowUp CRMLasso CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    FollowUp CRMLasso CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    9.1
    12 Ratings
    17% above category average
    Lasso CRM
    8.9
    2 Ratings
    14% above category average
    Customer data management / contact management10.012 Ratings8.12 Ratings
    Workflow management10.010 Ratings6.22 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings10.01 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings10.01 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    Lasso CRM
    5.0
    1 Ratings
    40% below category average
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings5.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    Lasso CRM
    9.9
    2 Ratings
    27% above category average
    Lead management10.08 Ratings10.02 Ratings
    Email marketing10.05 Ratings9.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    9.5
    10 Ratings
    22% above category average
    Lasso CRM
    8.1
    2 Ratings
    6% above category average
    Task management10.010 Ratings8.12 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    9.7
    11 Ratings
    25% above category average
    Lasso CRM
    6.6
    2 Ratings
    14% below category average
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings8.01 Ratings
    Customizable reports10.09 Ratings5.22 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    9.8
    7 Ratings
    27% above category average
    Lasso CRM
    5.0
    1 Ratings
    40% below category average
    Custom fields10.07 Ratings5.01 Ratings
    Custom objects9.04 Ratings5.01 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    10.0
    10 Ratings
    18% above category average
    Lasso CRM
    8.1
    2 Ratings
    3% below category average
    Single sign-on capability10.08 Ratings8.01 Ratings
    Role-based user permissions10.07 Ratings8.12 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    10.0
    3 Ratings
    31% above category average
    Lasso CRM
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    7.7
    3 Ratings
    5% above category average
    Lasso CRM
    8.0
    1 Ratings
    9% above category average
    Marketing automation10.03 Ratings8.01 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Lasso CRM
    Feature
    Followup CRM
    10.0
    4 Ratings
    31% above category average
    Lasso CRM
    5.0
    1 Ratings
    38% below category average
    Mobile access10.04 Ratings5.01 Ratings
    Best Alternatives
    FollowUp CRMLasso CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMLasso CRM
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.9
    (2 ratings)
    User Testimonials
    FollowUp CRMLasso CRM
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
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