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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score10 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    iTWO costX

    Score9 out of 10
    N/ACostX is a construction and estimation software offering from Exactal Technologies Pty Ltd.N/A
    Pricing
    FollowUp CRMiTWO costX
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FollowUp CRMiTWO costX
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is determined by a number of factors. For example, would you want to use BIM or just 2D? Do you need estimating spreadsheets and report generation? Would you want to buy 100 copies or just one? If you send in a sales enquiry to sales.int@rib-software.com, we’ll be able to send you through a quote that will meet your requirements.
    More Pricing Information
    Features
    FollowUp CRMiTWO costX
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    9.1
    12 Ratings
    17% above category average
    iTWO costX
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    iTWO costX
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    iTWO costX
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    9.5
    10 Ratings
    22% above category average
    iTWO costX
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    9.7
    11 Ratings
    25% above category average
    iTWO costX
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    9.8
    7 Ratings
    27% above category average
    iTWO costX
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    10.0
    10 Ratings
    18% above category average
    iTWO costX
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    10.0
    3 Ratings
    31% above category average
    iTWO costX
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    7.7
    3 Ratings
    5% above category average
    iTWO costX
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    10.0
    4 Ratings
    31% above category average
    iTWO costX
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    -
    Ratings
    iTWO costX
    8.7
    1 Ratings
    13% above category average
    Standard reports00 Ratings9.01 Ratings
    Custom reports00 Ratings8.01 Ratings
    Data exportability00 Ratings9.01 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    -
    Ratings
    iTWO costX
    9.0
    1 Ratings
    16% above category average
    Plan distribution & viewing00 Ratings9.01 Ratings
    Plan markups & sharing00 Ratings9.01 Ratings
    Issue tracking & punchlists00 Ratings9.01 Ratings
    Estimating
    Comparison of Estimating features of Followup CRM and iTWO costX
    Feature
    Followup CRM
    -
    Ratings
    iTWO costX
    9.0
    1 Ratings
    12% above category average
    Takeoff tools00 Ratings9.01 Ratings
    Job costing00 Ratings9.01 Ratings
    Cost calculator00 Ratings9.01 Ratings
    Bid creation00 Ratings9.01 Ratings
    Best Alternatives
    FollowUp CRMiTWO costX
    Small Businesses
    Salesflare
    Score6 out of 10
    CMiC Construction Platform
    Score7.2 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Autodesk Build
    Score8.2 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    InEight
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMiTWO costX
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.0
    (2 ratings)
    User Testimonials
    FollowUp CRMiTWO costX
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    RIB Software SE
    Easy to use, one-stop for all construction-related tasks. The best thing is the split-screen, during the Bill of Quantity verification users can see for what part of the design Bill of Quantity is generated. Auto-updating of Design is another good feature.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    RIB Software SE
    • Allows multiple users to work on the same estimate at once. This is huge!! Not only can we team up on a project that has a quick deadline but we can also simultaneously collaborate on database updates.
    • Performs your takeoff on CAD drawings or vector PDFs. Your typical takeoff software does takeoff on an unintelligent PDF. I say unintelligent because the process you go through is simply to trace the boundaries of your shape. This is time-consuming and can lead to mistakes. With CostX your cursor will stick to the line lines and takeoff the exact measurement. This has cut our takeoff time by 75%. The best part is that this is done in the same software as your estimating software. There are a few software's that have takeoff and estimating in one but CostX is the only one the provides CAD smart takeoff.
    • CostX is a lot like Excel. You have the flexibility to set up your workbooks the way your project team thinks. For example, ours is set up to evaluate labor in two ways; productivity (man-hours per widget) or crew hours (3 guys for two days for a given activity).
    • Reports are very flexible and the report writers is much easier than Crystal reports.
    • If you subscribe to the full version of CostX this provides the most powerful feature of them all......Auto-Revisioning. This function will compare two sets of drawings, identify the changes on a color coded drawing, ask for you to approve the changes and then update your estimate and takeoff. You can even use this to produce custom print outs for RFI's show your design team what changed.
    • Your estimating workbooks are live-linked to your takeoff. As you make adjustments to your takeoff your estimate updates accordingly. The workbook has color coded text to hep your team understand whats behind your estimate; Black = manually input, Blue = rates linked to database, and Green = quantity linked to take-off.
    • Full integrated subcontractor comparison. We use to do this in excel to compare multiple bidders across every division.
    • This is also color coded for a streamlined review process; green = quote, blue = estimate, purple = plug, and orange = other.
    • Built in error checking notifies you if you forgot to normalize an item on your subcontractor comparison.
    • In the near future the software will be available online allowing you to use remotely.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    RIB Software SE
    • iTwo Costx has 3D features that may require enhancement in terms of Look and feel perspective.
    • The eye Function section view feature may require enhancement. But I am not sure how much more we can bring it to scale
    • Not seen Cloud base service. So that easy to use from any where.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    RIB Software SE
    We are not aware of another software that has fully integrated take-off, subcontractor comparison, estimating and reporting besides CostX.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    RIB Software SE
    • Easy to Collaborate Between the Team members. Saves a lot of work
    • Integrate with multiple types of data drawing which saves efforts in converting the design.
    • Bill of Quantity export can be done based on the Design section and can share with contractors for Quotes. Instead of just downloading the whole report and then editing for the required pack.
    Incentivized
    Read full review
    ScreenShots

    iTWO costX Screenshots

    Screenshot of BIM takeoff in iTWO costXScreenshot of A modern and user-friendly interface.Screenshot of Live-linked workbooks in iTWO costXScreenshot of 2D takeoff in iTWO costXScreenshot of Customizable report writer in iTWO costXScreenshot of Interoperable with many platforms and file types