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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score10 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    HoneyBook

    Score6.2 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Pricing
    FollowUp CRMHoneyBook
    Editions & Modules
    No answers on this topic
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Offerings
    Pricing Offerings
    FollowUp CRMHoneyBook
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.
    More Pricing Information
    Community Pulse
    FollowUp CRMHoneyBook
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    HoneyBook
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    7 Answers
    Features
    FollowUp CRMHoneyBook
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    9.1
    12 Ratings
    17% above category average
    HoneyBook
    6.4
    12 Ratings
    19% below category average
    Customer data management / contact management10.012 Ratings6.412 Ratings
    Workflow management10.010 Ratings5.610 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings5.111 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings8.711 Ratings
    Contract management10.010 Ratings7.112 Ratings
    Quote & order management8.96 Ratings5.410 Ratings
    Interaction tracking10.09 Ratings6.59 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    HoneyBook
    7.7
    10 Ratings
    2% above category average
    Case management10.08 Ratings8.78 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings6.79 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    10.0
    8 Ratings
    28% above category average
    HoneyBook
    4.7
    10 Ratings
    47% below category average
    Lead management10.08 Ratings4.710 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    9.5
    10 Ratings
    22% above category average
    HoneyBook
    7.0
    12 Ratings
    8% below category average
    Task management10.010 Ratings5.712 Ratings
    Billing and invoicing management8.43 Ratings7.111 Ratings
    Reporting10.09 Ratings8.411 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    9.7
    11 Ratings
    25% above category average
    HoneyBook
    5.5
    8 Ratings
    32% below category average
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings5.58 Ratings
    Customization
    Comparison of Customization features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    9.8
    7 Ratings
    27% above category average
    HoneyBook
    9.0
    10 Ratings
    18% above category average
    Custom fields10.07 Ratings9.010 Ratings
    Custom objects9.04 Ratings9.010 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    10.0
    10 Ratings
    18% above category average
    HoneyBook
    6.6
    11 Ratings
    23% below category average
    Single sign-on capability10.08 Ratings6.49 Ratings
    Role-based user permissions10.07 Ratings6.710 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    10.0
    3 Ratings
    31% above category average
    HoneyBook
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    7.7
    3 Ratings
    5% above category average
    HoneyBook
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and HoneyBook
    Feature
    Followup CRM
    10.0
    4 Ratings
    31% above category average
    HoneyBook
    6.6
    10 Ratings
    11% below category average
    Mobile access10.04 Ratings6.610 Ratings
    Best Alternatives
    FollowUp CRMHoneyBook
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMHoneyBook
    Likelihood to Recommend
    10.0
    (12 ratings)
    6.4
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    5.7
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    2.6
    (7 ratings)
    User Testimonials
    FollowUp CRMHoneyBook
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows