Buildertrend vs. Followup CRM

Perfect for General Contractor's and subcontractor's that want to be a leader in their industry. Sure, you can limp along without a management system but you won't be able to take your business to the next level in most cases. If you are small enough and only doing one maybe two jobs at a time and you are good at keeping every single detail in your head and don't have any issues with schedule or timeframes then you may not need this. However, I have not been in a situation where software like Buildertrend didn't/couldn't add significant value and a need in my company

Incentivized

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.

Incentivized

• The subcontractor PO management area makes managing the scope of work and payments for each subcontractor extremely easy and is well organized.
• The material selections section also greatly simplifies and organizes a somewhat challenging aspect of remodeling.
• The ability for customers to view the total project cost and make payments online is a major time saver and improves our cashflow.

Incentivized

• We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
• The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
• Every task is date stamped to insure proper work flow and holds the team accountable to each other.

• In messaging an Out of Office type auto response would be great for when people go out on vacation
• When using the Job Type field of Mutli-Family this should allow the interface to group that all in one job but be section out into the different unit in that building. So different selections can all be located within that same unit.
• Building new jobs from templates can take up to 10 minutes some times. Please reduce the amount of time it take to make jobs off templates.
• Owner accounts should not be directly tied to a job, they should be completely separate so the account can be linked to different jobs and not cause problems to that account or what that account has access to.

Incentivized

• It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
• It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
• It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.

Incentivized

Its simple to use and intuitive. The level of support that we have from online videos, to access to customer support, and the ability to call anyone at anytime on the main line has been invaluable to utilize and not get stuck on something you don't know yet. We've never not had anyone that couldn't respond in time for us.

I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.

Incentivized

(Hubspot) For Sales & Marketing, it is really a killer awesome program that I would encourage Buildertrend to look into. Hubspot is just on another level of intelligence and access that Buildertrend doesn't match up to. At the same time, perhaps HubSpot lacks what Buildertrend has on the Finance and Construction Management side - that I don't know. Our business is virtually complete by combining both of these platforms together across our teams.

Incentivized

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

• I started my business because of BuilderTrend.
• My return on investment was 933% in year one.
• BuilderTrend has not only helped me double my business year over year, but it's also created a new career for myself as a BuilderTrend consultant for new or existing users looking to maximize their ROI faster.

Incentivized

• I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
• The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
• Payments or what the current status of the job is.

Incentivized