Flywire vs. Xoom, a PayPal Service

Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.

Incentivized

Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.

Incentivized

• It accepts a wire transfer from virtually all nations outside the U.S.
• The customer service support is helpful.
• Once payment information in our system is updated, it allows for payment for classes from overseas to run smoothly.

Incentivized

• Very fast transfer and very secure as being of PayPal.
• Receiver don't need to download the app or use Xoom.
• It supports bank and debit card to transfer funds and same with the receiver.

Incentivized

• Delay time could be shortened between the actual time of payment and the confirmation of payment.
• It could allow for the payer to pay more than the outstanding balance without rejecting additional amounts of money.
• Refund information by way of Flywire is a little vague.

Incentivized

• transfer fee could be waived for large transaction amount
• They could offer referral for new users
• the exchange rate, though quite competitive, but can be better specially for larger transactions

Incentivized

I don't see any other service that is so versatile and which offers such a breadth of services.

Incentivized

It's one of the most easy to use and intuitive platforms. The app is very powerful as well.

Incentivized

The support team is excellent. They help with any queries.

Incentivized

The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.

Incentivized

Flywire is relatively simple to use with much quicker response time when it comes to customer support.

Incentivized

Our team has preferred Xoom because it is an efficient and safe way to transfer funds. We are able to be as detailed as necessary with every transaction, which gives us the confidence of knowing where our money is going. We appreciate the ease of use and the free initial account when signing up.

Incentivized

• Cannot think of any negative impact
• A good number of students are using Flywire to pay for their classes, so it is growing in popularity
• It reduces the amount of foot traffic at the cashier / payment office when it comes to issues involving payment of classes.

Incentivized

• We have had an uptick in payment processing times.
• We receive payments from customers on time with no lag between invoice and payment dates.
• Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.

Incentivized